Role Overview

The IT Specialist is responsible for providing day-to-day technical support and maintaining the organization’s IT systems and infrastructure. This role ensures the efficient operation of technology resources, supports end users, and assists in achieving overall business objectives.

In addition to daily IT support, this role will help drive broader initiatives related to cybersecurity, systems reliability, infrastructure improvements, and long-term scalability across the business.

The ideal candidate is hands-on, highly organized, and comfortable operating in a fast-paced manufacturing environment with high uptime and security expectations.

US Citizens Only

Responsibilities

Provide day-to-day IT support for users across the organization
Troubleshoot hardware, software, network, printer, and connectivity issues
Maintain and support company IT infrastructure including:
Computers and mobile devices
Network infrastructure
Firewalls and VPNs
Wi-Fi systems
Servers and cloud platforms
Backup and disaster recovery systems
Manage user onboarding/offboarding, permissions, and access controls
Support Microsoft 365 administration and end-user systems
Assist with cybersecurity initiatives including:
Endpoint protection
MFA and user security policies
Device management
Security monitoring and best practices
Coordinate with external IT vendors, MSPs, and cybersecurity providers as needed
Support ERP, engineering, and manufacturing software systems across the business
Help maintain IT documentation, procedures, and asset tracking
Assist with implementation of cybersecurity and compliance initiatives related to aerospace and defense requirements

Qualifications

Required

3+ years of experience in IT support, systems administration, or infrastructure support
Strong understanding of:
Windows environments
Networking fundamentals
Microsoft 365 administration
Hardware and software troubleshooting
Endpoint and device management
Strong troubleshooting and problem-solving skills
Ability to manage multiple priorities and operate independently
Strong communication skills and customer-service mindset

Preferred

Experience supporting manufacturing or aerospace environments
Familiarity with cybersecurity frameworks and best practices
Experience with:
Meraki networking infrastructure
Windows Server environments
Azure / Microsoft cloud environments
Endpoint protection and monitoring tools
Familiarity with:
NIST 800-171
CMMC requirements
DFARS cybersecurity expectations
Experience supporting ERP/MRP and engineering software environments

Location

This is an on-site role based at our manufacturing facility in Santa Ana, California.

Compensation

For this role, the target salary range is $70,000 – $110,000 (actual range may vary based on experience and performance).

This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, technical skills, geographic location, performance, and business or organizational needs.

Why TOMI

Help support and improve the technology backbone of a growing aerospace manufacturer
Work across engineering, operations, and leadership teams
Opportunity to contribute to both IT operations and long-term cybersecurity initiatives
Be part of a high-performance manufacturing environment supporting critical aerospace and defense programs

TOMI Engineering

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IT Specialist