Assistant Manager, Operations & Project Management

📍 McLean, Virginia, USA

🏢 Telekom Malaysia (USA) Inc.

Telekom Malaysia (USA) Inc. is looking for a proactive and detail-oriented individual to join our team as Assistant Manager, Operations & Project Management.

This role will support customer onboarding, service delivery, project coordination and operational activities for TM USA's international telecommunications business.

Key Responsibilities

• Coordinate customer onboarding and service implementation activities.

• Monitor project progress and ensure timely delivery of customer services.

• Liaise with customers, suppliers, carriers and internal stakeholders on operational matters.

• Support service assurance, incident management and customer escalations.

• Maintain operational records, reports and project documentation.

• Assist in process improvement and operational governance initiatives.

Requirements

• Bachelor's Degree in Business, Telecommunications, IT, Engineering or related field.

• Fresh graduates or candidates with up to 2 years of experience are encouraged to apply.

• Strong communication, coordination and problem-solving skills.

• Able to manage multiple tasks and work across different time zones.

• Proficient in Microsoft Office applications.

• Telecommunications or project coordination experience is an added advantage.

Why Join Us

• Exposure to global telecommunications and technology customers.

• Opportunity to work with international carriers, cloud providers and hyperscalers.

• Dynamic and collaborative working environment.

• Strong learning and career development opportunities.

• Fresh graduates are welcome to apply.

• Candidates currently studying or residing in the United States with valid work authorization (e.g. OPT/CPT) are encouraged to apply.

Telekom Malaysia USA Inc.

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