Position: Business Analyst (Ref: 18410)
Location: Indianapolis, IN USA, 46204
Salary: $43.20/hr.
Duration: 1 Years 0 Months 18 Days - Contract
Openings: 1
Deadline: 06/26/2026
Description:
Local Candidate Only
Hybrid

We are seeking a Business Analyst who will provide technological analysis for system software.

Essential Duties/Responsibilities:
Understanding of the mission, vision, goals, user groups, business processes and workflows, and how MaGIK supports the business units.
Work at the highest level of information systems analysis while considering the technical and/or business implications of the application of technology and/or improve processes to the current and future business environment
Promotes the use of technical services to resolve business issues within the group, division, or program area.
Deliver technical business solutions to customers while managing the expectations of customers, stakeholders, peers, and management.
Conducts daily interaction with the other MaGIK sub-teams (software development, quality assurance, systems support, and project management) including activity statuses, project planning, resource planning, issue management, and information updates.
Formulates and defines systems scope and objectives through research and fact-finding combined with a basic understanding of user needs, business systems and industry requirements for identified performance improvement projects.
Meets regularly with customer, stakeholders and management providing project and status updates.
Ensures business and user needs are met with timely and accurate service. Interacts with project managers to ensure project schedules and compliance.
Participate in development of technical standards, procedures, and policies.
Performs related duties as assigned.
Solid experience and knowledge of industry standards for business analysis methodologies; including but not limited to wire framing, conceptual design, developing functional and non-functional requirements, creating user stories, creating traceability matrices, developing business workflows, translating business requests for IT and vice versa; and system testing including system testing documentation.
Deep understanding of financial workflows and hands-on experience translating complex financial operations into scalable IT system requirements, configuration changes, and technical workflows.
Advanced knowledge and experience of Microsoft products: Outlook, SharePoint, Word, Excel, Project, and Visio. Other knowledge or useful experience of Salesforce, Jira, and Axure RP.
Expertise with full software development life cycle including software system analysis, functional design, technical design, development, testing, code review and production system support (Expert)
Ability to understand QA/Testing Approaches and Applications
Strong understanding and experience of SDLC and IT governance methodologies, tools and approaches to successful project implementations; including Agile and Waterfall software development methodologies and project management principles.
Must have ability to quickly obtain a working knowledge of the IN-Child Welfare information systems.
Must have ability to quickly obtain a working knowledge of the child welfare operations and functions of the divisions.
Must have the interpersonal and organizational skills necessary to assist large technology project staffs composed of multiple levels of technologist and related child welfare services staff to recommend and manage solutions or resolve issues related to child welfare business systems.
Must have the knowledge and skills needed to assist the division in quality assurance, strategic planning and development, process improvements, and client relationships.
Must be current in the knowledge of new technologies relevant to child welfare business systems that will allow discussions and recommendations to division managers and their staff.

Required / Desired Skills
Bachelors Degree Required - 4 Years
Experience performing business process analysis and creating documentation including BRDs, FRDs, user stories, and traceability matrices Required - 5 Years
Experience in business process modeling and workflow design using Visio, BPMN, or similar tools Required - 5 Years
Experience working across the full Software Development Lifecycle (SDLC), including analysis, design, testing support, and implementation Required - 5 Years
Experience working in Agile and/or Waterfall environments using tools such as Jira or similar systems Required - 5 Years
Experience supporting system testing, including test case development, UAT execution, and defect tracking Required - 5 Years
Experience performing data analysis using SQL, advanced Excel, or Power BI for reporting and validation Required - 5 Years
Experience working with systems integration concepts, including APIs (REST/SOAP) and data flow validation Required - 5 Years
Experience working with enterprise platforms such as Salesforce, ERP systems, or similar technologies Required - 5 Years
Salesforce Certified Administrator or Business Analyst Required - 1 Years
Knowledge of Child Welfare Required - 1 Years
PBA/CBAP Certification Required - 1 Years
MCSE/CSEP Certification Required - 1 Years

Professional Technology Integration, Inc.

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Business Analyst (Ref: 18410)