About PCG Systems

PCG Systems is a growing Managed IT and Cybersecurity company supporting businesses throughout Colorado and beyond. We help organizations secure, manage, and modernize their technology through Microsoft 365, cybersecurity, networking, cloud solutions, and proactive IT management.

We're looking for an Associate Systems Engineer who enjoys solving problems, helping people, and continuously learning new technologies.

This is an excellent opportunity for someone early in their IT career who wants to gain exposure to a wide variety of technologies while working alongside experienced engineers.

What You'll Do

Provide remote technical support to business clients
Troubleshoot Windows desktops, laptops, printers, and peripheral devices
Support Microsoft 365 users including Outlook, Teams, OneDrive, and SharePoint
Configure and deploy new computers and user accounts
Perform employee onboarding and offboarding
Install and configure business applications
Maintain accurate documentation within Hudu
Utilize Halo PSA and NinjaOne to manage client environments and support requests
Travel to client offices throughout the Denver Metro area approximately 1–2 days per week (more when business needs require)
Collaborate with senior engineers on escalated issues and projects
Deliver exceptional customer service and professional communication

Minimum Qualifications

Strong customer service and communication skills
Passion for technology and continuous learning
Excellent troubleshooting and critical thinking abilities
Highly organized with strong attention to detail
Valid driver's license and reliable transportation
Ability to lift and move computers and networking equipment (up to 50 lbs.)
Ability to pass a background check
Reside within the Denver Metro area

Preferred Qualifications

Previous Help Desk, MSP, or technical support experience
Microsoft 365 experience
Windows administration experience
Active Directory experience
Basic networking knowledge
Halo PSA, NinjaOne, or other MSP platform experience
CompTIA A+, Network+, or Security+
Microsoft certifications
Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, MIS, or related field
Home lab, technical projects, or IT internships

Compensation & Benefits

$50,000-$65,000 Base Salary
Target 10% Annual Performance Bonus
Monthly Healthcare Reimbursement
401(k)
Paid Time Off
Paid Holidays
Company-provided equipment
Company-paid professional development and certifications
Clear engineering career path

What We're Looking For

We're looking for someone who:

Takes ownership
Learns quickly
Enjoys helping others
Communicates professionally
Works well on a team
Takes pride in producing quality work
Wants to build a long-term career in technology

If you're looking for more than just another IT support job, we'd love to hear from you.

PCG Systems

New Jobs

Associate Systems Engineer (IT Support & Cybersecurity)