Intake Specialist

First Party Property Firm looking for an experienced Intake Specialist to join our team as the face of our firm.

Who We Are:

We are a growing law firm with a secure and stimulating workplace. We are committed to assisting the community in providing high quality legal services, while prioritizing employees’ personal and professional growth. We value our clients as well as our legal team and aim to build long lasting relationships.

Salary + End of Year Bonus

Position Overview:

We are looking for an enthusiastic and friendly Intake Specialist with great phone skills to be the face of the firm (representing the firm both inside and outside of the office), successfully retain the leads spoken to, and win over potential clients.
The position requires everyday client contact, high quality customer service, data entry in our case management software, and the handling of administrative tasks as needed.
The ideal candidate must believe in our firm and know how to successfully convey our attorneys' experience, expertise, settlement success rate, case approach, and our firm’s unique personalized client relationship approach.
They must also be able to handle a high call volume, like to interact with people, is detail oriented, a strong team player, and has a strong work ethic with a positive attitude.

Experience:

Minimum 2 years customer service/receptionist in an office setting, preferably a law office
Sales experience is coveted
High School Diploma / Associates Degree (preferred but not required)
Data Entry

Required skills:

Knowledge of Office Suite 365
Excellent Customer Service / Phone Etiquette skills
High Organizational skills
Ability to multitask with great attention to detail
Ability to manage multi-attorney calendars using Outlook
Ability to adapt to new and/or developing processes and procedures
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Vision insurance

Experience:

Customer service: 2 years (Required)
Computer skills: 1 year (Preferred)

Work Location: In person

Payne Law PLLC

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Intake Specialist