Receptionist Job Description

CalBear Construction Inc.

Position Summary

CalBear Construction Inc. is seeking a friendly, professional, and highly organized Receptionist to join our team. As the first point of contact for our customers, vendors, and visitors, the Receptionist plays a vital role in creating a positive customer experience while supporting the daily operations of our office.

The ideal candidate is bilingual (English/Spanish), customer-service oriented, detail-focused, and able to multitask in a fast-paced construction environment.

Key Responsibilities

Greet customers, visitors, and vendors in a professional and welcoming manner.
Answer and direct incoming phone calls promptly and courteously.
Respond to customer inquiries and provide accurate information or route calls to the appropriate department.
Schedule appointments and maintain company calendars.
Receive, sort, and distribute mail, packages, and deliveries.
Perform data entry and maintain accurate customer records.
Assist with filing, scanning, copying, and organizing documents.
Maintain office supplies and place orders when necessary.
Support the Customer Service, Sales, Marketing, and Production teams with administrative tasks.
Monitor and maintain a clean, organized, and professional reception area.
Assist with preparing reports, correspondence, and company documents.
Perform other administrative duties as assigned by management.
Qualifications

High school diploma or equivalent required.
Previous receptionist, customer service, or administrative experience preferred.
Bilingual in English and Spanish required.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office (Word, Excel, Outlook).
Comfortable learning new software and CRM systems.
Professional appearance and positive attitude.
Strong attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Preferred Skills

Experience in the construction or home improvement industry is a plus.
Experience with scheduling appointments and handling customer inquiries.
Ability to remain calm and professional in a fast-paced environment.
Work Schedule

Full-Time
Weekend availability required
Office Location: Placentia, California
Why Join CalBear Construction?

At CalBear Construction Inc., we are committed to providing exceptional customer service and creating a positive work environment where employees can grow professionally. We value teamwork, integrity, accountability, and delivering outstanding experiences to every customer.

CALBEAR CONSTRUCTION INC

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