This job posting expires at 11:59PM on June 13, 2025. No applications can be submitted after 11:59PM on June 13, 2025.

Job Title: Information Technology Analyst II

Department: Information Technology

External Hiring Range: $66,294.42 - $81,486.92

Compensation Grade: 3103

Pay Range: $66,294.42 - $102,756.35

Posted Internally and Externally

Buncombe County began a document imaging initiative in 2004. Since then, more than 10 million documents have been digitized and stored in various document and case management systems operating around the county. Buncombe County Information Technology is seeking a dynamic and detail focused professional to administer, support, and steer the processes and technology that support our use of these systems. This position performs professional duties related to the analysis, design, development, maintenance and administration of computer applications across multiple platforms and technologies to meet County business needs. The ideal candidate will have experience in document management, document imaging, data architecture, and SQL, and should be able to demonstrate both technical and soft skills.

Purpose of the position:

This position is responsible for the design, installation, configuration, and administration of the County's virtualization environment, including the supporting physical infrastructure, and for the management and configuration of the County's storage, backup, and replication systems.

Minimum Education, Training and/or Experience (required at time of hire): Bachelors' degree with major course work in Computer Science, or a related field; supplemented by three (3) years of experience in the support, operation, and design of server, network, and software systems; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities.

License or Certification Required by Statute or Regulation: Certain certifications such as those offered by VMware or Microsoft enhance the resume of an Infrastructure Analyst II in this position.

Essential Functions of the position:

Maintain and implement County technical solutions including configuration and maintenance of our storage arrays, server hardware, virtualization infrastructure, backup systems, and replication systems
Perform the provisioning and initial configuration of server and workstation virtual machines throughout the environment
Upgrade and maintain server system builds
Install, support, and maintain both physical and virtual network servers and appliances
Performs other related duties as assigned

Knowledge, Skills, Abilities:

In-depth knowledge of data center and server virtualization technologies
In-depth knowledge of enterprise physical infrastructure components
In-depth knowledge of enterprise storage/backup methodologies
In-depth knowledge of fiber channel technologies
Thorough understanding of Active Directory
Understanding of scripting languages
Ability to repair, develop, or install telecommunications systems and complex software or management information systems.
Experience working in enterprise environments
Ability to adapt to constantly changing technologies
Ability to assimilate new knowledge and acquire new skills.

In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

Buncombe County

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Information Technology Analyst II