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Site IT Support Analyst I

Location:

Vance, AL, US, 35490

Country/Region: United States

Job Function: Information Technology

Requisition ID: 47367

Employment Type: Salary

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

Are you ready for a better career? A better future?

We're Lear For You.

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.

They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

As a member of the IT Team, the IT Specialist will be responsible for providing direct technical support to others using computer equipment for office applications, including desktop configurations, performing hardware and software installation and maintenance of existing spreadsheets, and other programs to best meet the needs of the end user.

The Role

Your work will include, but not be limited to:

Responds to employee questions in person and via phone on all company supported applications.
Determines source of computer problems (hardware, software, user access, etc.)
Serves as liaison between staff and the technology department to resolve issues.
Manages backup, security, and user help systems.
Consults with users to assess computing needs and system requirements.
Plans, coordinates, and implements security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
Installs and tests of new products and improvements to computer systems
Train users and answer questions
Provides staff and users with assistance solving computer related problems, such as malfunctions and program problems.
Determines computer software or hardware needed to set up or alter system.
Diagnoses hardware and software problems and replaces defective components.
Performs data backups and disaster recovery operations.
Maintains and administers computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
Plans, coordinates, and implements network security measures to protect data, software, and hardware.
Provides server support and maintenance; uses various utilities to administer users, printers, and services.
Maintains various records and documentation for department computer systems.

Qualifications

Associate’s Degree in Information Systems or any related field
Minimum of 2+ years of related IT experience
Knowledge of the functions and operations of computers, commercial computer software, and of local area networks (LANs), including hardware/software installation
Knowledge of a variety of hardware, operating systems, and related software used by all departments
Knowledge of Microsoft Sever 2019 in the Active Directory environment.
In-depth knowledge of operating systems such as Window 10 & 11, AS/400
Knowledge of Microsoft Office 365
Knowledge of cabling, network hardware, and configuration
Knowledge of office equipment to include printers, copiers, and fax machines
Ability to analyze and resolve user needs and problems.
Ability to communicate on technical issues with individuals with varying degrees of computer familiarity.
Ability to instruct others in the use of computerized information systems and software.
Ability to establish and maintain effective working relationships with all departments.
Physical Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.
Physical Ability to frequently stoop, bend, kneel, crouch, crawl, reach, twist, grasp, and make repetitive hand movements.
Physical Ability to lift, carry, push, and/or pull light to moderate amounts of weight, approximately 50 lbs.
Physical Ability to walk long distances and be on your feet for extended periods of time.
Physical Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
Must be willing to work extended periods of time or varying shift hours including some weekends.
Must be willing to work evening / nightshift.
Should have A+ certification or better.

Equal Opportunity Employer

Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

Location Code: 0798

Nearest Major Market: Tuscaloosa

Apply now »

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