Department:
Revenue Management & Pricing

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Tariff Analyst provides technical support and ensures Revenue Management pricing technology is set up to execute pricing strategies. This role serves as a primary owner of the Company's tariffs and seeks new and creative opportunities to use pricing technologies to improve efficiency, increase flexibility, or drive revenue. The Senior Tariff Analyst has a strategic mindset and looks forward to driving their own career with Heart.

Additional details:

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Serve as primary owner of the tariffs in ATPCO system
Create and maintain fare rule filings in ATPCO
Support Pricing Analysts with building of ATPCO footnotes and make ad-hoc fare rule changes
Code all fare basis codes, fare rules, seasonality, and footnotes
Track and report on major fare rule activities of competitors
Execute regulatory filings with foreign bodies governing air service using ATPCO system
Partner with Customer Relations Group on ownership of Contract of Carriage and rule regulation disclosures to Customers
Interface with Sales Team on coding of corporate discounts and negotiated fares
Work on enterprise-wide fare-related testing and generate the fare rules in test environments
Serve as initial point of contact for fare-related trouble shooting and problem resolution
Maintain high level of interaction with Customer Support and Services, Commercial Planning, Marketing, Finance, Technology and Customer Relations
May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knowledge of the implications of new information for both current and future problem-solving and decision-making
Skilled with standard Excel/spreadsheets and ability to learn new skills in existing tools and new tools
Ability to collect, organize, visualize and assimilate data
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
Ability to apply general rules to specific problems to produce answers that make sense
Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem

Education

Required - High School Diploma or GED

Experience

Advanced level experience, seasoned and specialized knowledge in:
- Revenue Management principles and practices
- Pricing/Tariffs
- Familiarity with shopping, pricing, and ticketing functions in major GDS
- Host reservations system conversion and/or expansion into new tariffs/geographic areas
- Preferred: 'ATPCO, Amadeus, and Sabre applications
- Preferred: Fundamental query/SQL

Licensing/Certification

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $93,950.00 per year to $104,000.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you'll love: careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Sr Tariff Analyst