The IT Business Analyst is responsible for business and systems analysis functions supporting his/her assigned applications. Apply proven analytical, communication and problem-solving skills to help maximize the benefit of IT investments, turning functional business requirements into effectively designed solutions. This includes gathering and analyzing data in support of business cases, leading system projects for business units, building systems requirements, providing application support, and managing external software vendors.

Duties and Responsibilities

Oversee the daily performance and operation of enterprise-level software applications
Perform the following duties: budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
Act as a liaison between technology teams, support teams, business units, and senior management
Collaborate with project managers, solutions architects and project sponsors to determine project scope and how to execute multiple projects
Meet with decision makers, systems owners, and end users to define business requirements, and systems goals, and identify and resolve systems issues
Document functional business requirement and interpret into system
designs
Analyze and determine root-cause for reported system issues
Conduct research into on emerging application development software products, languages, and standards in support of procurement and development efforts
Utilize standard templates to accurately and concisely write requirement and functional specifications
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization.
Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
Coordinate and perform in-depth tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support.
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Work independently on projects and analysis
Maintain reference documentation for audit purposes
Perform other duties as assigned
Nights and weekends As required

Scope

Staff supervision and development: No
Decision making: Provides data for decision making
Travel: Up to 5%
Flex Designation: Anywhere

Education and Experience

Preferred 4 Year / Bachelors Degree · BS in Computer Science, Information Technology, Business or a related field preferred
2-3 years of experience supporting software applications and software development
5 years of experience supporting software applications and software development

Skills

Proficient in the use of SQL, Excel, and Access
Experience with retail applications and principles
Familiarity with retail IT business practices
A wide degree of creativity and latitude is expected as part of the job performance and will need to rely on judgment and experience to accomplish goals
Strong knowledge of system and software quality assurance best practices and methodologies
Understanding and experience in project management and exposure to project management methodologies
Understanding of Software Development Lifecycle methodologies as adopted by the organization
Flexible and adaptable in regard to learning and understanding new technologies
Excellent written and oral communication skills
Excellent interpersonal skills
Ability to conduct research into software-related issues and products
Highly self-motivated and directed
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment

Physical Requirements

Corporate - Remote - General office environment requiring ability to: *Stand, walk, sit for extended periods of time. *Speak and listen to others in person and over the phone and video conferencing. *Use keyboard and read from computer screen and reports. *The ability to lift up to 15 lbs.

Safety

Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.

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IT Business Analyst - Remote