About Pacific Health Group

At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and thrive in a dynamic, mission-driven environment, we invite you to join our team.

Overview

The Director of Information Technology & Information Security is responsible for the end-to-end ownership of all technology systems, data security, and regulatory compliance at Pacific Health Group. This role establishes, governs, and enforces the organization's security posture, ensuring that all systems, data, and operations meet or exceed HIPAA, HITECH, and industry best practices.

This position functions as the single point of accountability for IT infrastructure, cybersecurity, data protection, PHI safeguards, and security governance. The role requires both strategic leadership and hands-on execution in a regulated healthcare environment.

Core Areas of Responsibility

Information Security Program Ownership
Architect and maintain a formal, organization-wide Information Security Program
Define and enforce security controls across applications, infrastructure, devices, and users
Establish policies for data classification, encryption, access control, logging, monitoring, and retention
Ensure least-privilege access and zero-trust principles are implemented across systems
Continuously monitor evolving threat landscapes and proactively adapt controls
HIPAA, PHI & Regulatory Compliance
Serve as the internal authority for HIPAA Security Rule and Privacy Rule compliance
Ensure proper safeguards for the creation, storage, transmission, and disposal of PHI
Maintain compliance documentation, risk assessments, and audit evidence
Lead HIPAA risk analyses and remediation plans
Oversee Business Associate Agreements (BAAs) from a security and IT standpoint
Coordinate and support internal and external audits, assessments, and investigations
IT Infrastructure & Systems Oversight
Own the design, implementation, and maintenance of all IT systems, including:
- Cloud platforms
- Networks and connectivity
- End-user devices and endpoints
- SaaS applications and internal tools
- Ensure systems are secure, resilient, and scalable
- Implement and maintain:
- Backup and disaster recovery plans
- Business continuity procedures
- System redundancy and failover strategies
- Approve and govern all technology deployments and architectural changes
Cybersecurity Operations & Incident Response
Establish formal incident response plans and escalation procedures
Lead response efforts for security incidents, attempted breaches, phishing, impersonation, or data exposure
Conduct root cause analysis and implement corrective actions
Ensure proper breach notification processes are followed when required by law
Maintain logs, alerts, and monitoring systems to detect suspicious activity
Data Protection & Privacy
Define and enforce controls for sensitive data, PHI, and confidential business information
Ensure encryption standards are applied to data at rest and in transit
Govern data access, sharing, and retention policies
Partner with legal and compliance stakeholders on privacy matters
Prevent unauthorized data access, leakage, or misuse
Vendor, Tool & Third-Party Risk Management
Evaluate security posture of third-party vendors and platforms
Approve technology vendors based on security, compliance, and risk criteria
Monitor ongoing vendor compliance and contractual obligations
Ensure third-party access is controlled, monitored, and revoked as needed
Governance, Training & Enforcement
Develop and enforce IT and security policies applicable to all staff
Deliver security awareness training, including phishing and impersonation prevention
Ensure staff understand approved communication channels and security protocols
Investigate and address violations of IT or security policy
Establish clear escalation paths and disciplinary guidance related to security breaches
Strategy, Reporting & Executive Advisory
Define a long-term IT and security roadmap aligned with business growth
Provide regular reporting to executive leadership on:
- Security risks
- Compliance status
- Incidents and trends
- Improvement initiatives
- Advise leadership on technology risk, investments, and trade-offs
- Balance operational efficiency with regulatory and security requirements

Requirements

Required Qualifications

Extensive experience in IT, cybersecurity, or information security leadership
Demonstrated expertise in HIPAA compliance and healthcare data protection
Strong understanding of cloud security, endpoint security, and identity management
Experience creating policies, controls, and compliance frameworks from the ground up
Ability to operate with high autonomy and accountability

Preferred Qualifications

CISSP, CISM, or equivalent security certifications
Prior experience in healthcare, health tech, or regulated industries
Experience managing audits, risk assessments, and compliance programs
Familiarity with NIST, ISO 27001, or similar security frameworks

Authority & Accountability

This role has authority to approve or deny technology tools, vendors, and system access
Responsible for enforcing security policy across all departments
Accountable for protecting company data, systems, and regulatory standing

Compensation

Salary Range: $78,500-82,500 (based on experience and qualifications)

Work Location

In-person with frequent local travel throughout San Diego County.
Candidates should be based in or near Rancho Bernardo, Poway, Rancho Peñasquitos, or Scripps Ranch

Benefits

Time Off & Leave

160 Hours of Paid Time Off (PTO)
12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment
4 Paid Volunteer Hours per Month to support causes you care about
Bereavement Leave, including Fur Baby Bereavement

Health & Wellness

90% Employer-paid Employee-Only Medical Benefits
Flexible Spending Account (FSA)
Short-Term & Long-Term Disability | AD&D
Employee Assistance Program (EAP)

Financial & Professional

401(k) with Company Match
Monthly Stipend
Opportunities for professional development and internal growth

Culture & Perks

Employee Discounts via Great Work Perks and Perks at Work
Quarterly In-Person Events

Equal Opportunity Employer

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Job Application & Offer Disclaimer

Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include:

Submission of a completed internal application via our HRIS system
A formal pre-screen with our recruiting team
Completion of a skills assessment (if applicable to the position)
Participation in a final interview with hiring leadership
Receipt of a formal verbal offer from our authorized hiring team

AI & Human Interaction (HI) in Recruitment

Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.

All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

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IT Director