JOB SUMMARY

For candidates residing in Pittsburgh and within a 50-mile radius of the office, the expectation is to work in-office on Tuesdays, Wednesdays, and Thursdays, in accordance with company policy. For those residing beyond a 50-mile radius, 100% remote work is an option.

***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

This job supports a broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and various platform capabilities, enabling technologies, and governance. Guides the principles, direction and standards as it relates to the business process solution framework. Takes a lead role in defining and maintaining enterprise level business process architecture, including value streams, capability enablement, and cross functional process relationships, and models current and target state architectural views used to extend and mature the business architecture and perform gap analysis. Partners with Business Process Engineering (BPE) teams, who own and develop detailed current and future state process flows. Conduct interviews and facilitate meetings with business partners to derive and validate business process models and drive operational efficiencies controls and quality. Serves as a subject matter expert and liaison conveying information needs of the business to IT and data constraints to the business. Develops and applies a structured business architecture strategy and methodology in relation to the Platforms and Technology based on individual business area needs and strategic direction. Identify and develop recommendations for business process or workflow issues within the organization. Continually refreshing, evaluating, and maintaining the current and future state of the Business, artifacts, and related interfaces of the Enterprise Architecture, Business, Information, System, Technology and Security Architecture. Serves as a mentor to other team members.

ESSENTIAL RESPONSIBILITIES

Develop and maintain business process flows, value stream maps, and reference architectures for complex processes spanning multiple product areas. Create conceptual models demonstrating how people, process and technology interoperate within the organization. Partner with Business Leads to develop and maintain capability roadmaps informed by industry research and business strategy.
Monitor industry architecture trends and determine the benefits of modifying or expanding the framework.
Operational implementation and adoption of new business processes. Work closely with the project manager, technical architect, and the rest of the implementation team to ensure proper delivery of the solution. Work closely with operational change management team to ensure business process changes are properly understood and documented for use in DLPs that will be used for client training.
Business process re-engineering driven from business process activities leveraging industry best practices. Work with internal product/programs to validate business decisions when needed. Lead the development and update of artifacts detailing capability gaps that may impede the business strategic positioning from reaching full and required potential
Consulting and collaborating with other areas architectural teams that contribute to the Enterprise Architecture.
Support numerous product areas in developing a multi-year technology strategy and roadmap for the customer for new/changed technology solutions, anticipating potential impacts on business processes, structures and governance.
Maintain an awareness of strategic industry trends. Partner with Business Leaders to prioritize feature level evolution. Support the Client relationship team and sales team in developing a multi-year business capability strategy and roadmap for the customer for new/changed technology solutions, anticipating potential impacts on business processes, structures and governance.
Represent Highmark to outside vendors, suppliers, and business partners. Assist in defining terms and conditions in Contract Management in Technology Acquisitions and Out-Sourcing Arrangement.
Other duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Information Technology or closely related field

Substitutions

None

Preferred

Master's Degree in Business Administration, Information Technology or related field

EXPERIENCE

Required

7 years in a Business/Systems Analyst role supporting systems platforms

To Include:

7 years with system development lifecycle
7 years of Project Management , including, project plans, including objectives, developing test scenarios and cases, strategies, cost/benefit analysis, timeline, and risk analysis

Preferred

None

LICENSES or CERTIFICATIONS

Required

None

Preferred

Lean and/or Six Sigma
Certified Business Architect (CBA)

SKILLS

Ability to cultivate and maintain positive relationships with a client's business stakeholder. Ensure clear, confident and collaborative manner when articulating concepts, challenges, complexities in order to drive standards and best practices.
Ability to work in a highly dynamic, fast-paced environment with aggressive project timelines and continual client delivery.
Ability to learn new concepts and integrate varying inputs, comprehend the intent of a client's needs, and help shape the solution.
Experience with business process modeling products, including Microsoft Visio

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:
$108,600.00

Pay Range Maximum:
$180,600.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

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