This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/13853291
Benefits:
Base pay (doe)\
Incentive bonus pay based on performance\
Profit-sharing retirement plan
Health prem allowance
Professional in-office environment
Ongoing training and career development opportunities
Insurance licenses fees reimbursed after 3 mths, if unlicensed
State Farm Insurance Agent now hiring for a Customer Service
Representative-State Farm Agent Team Member.\
\
Unlike many other insurance job postings you may see online, this is
NOT a sales-only position. We\'re seeking a dependable, coachable,
self-motivated individual with a positive attitude and strong work ethic
who enjoys both Customer Service, Retention and Sales.
Responsibilities include providing excellent customer service,
assisting existing policyholders, focusing on customer retention,
identifying coverage gaps and cross-selling opportunities,
generating new business, and building lasting customer
relationships.\
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Insurance Licenses: Property & Casualty (P&C) license REQUIRED
-/ Life & Health license preferred
About the Role:
Were hiring a State Farm Agent team member to join our office as a
generalist insurance rep - agent team member. Youll handle
customer service for existing policyholders and support new
prospects with protection conversationsnot one-and-done work.\
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What Youll Do:\
?? Help Current Policyholders
Handle customer service inquiries with accuracy and care
Address gaps during conversations by asking relevant questions
Offer/maximize discounts when available (where permitted)
Help customers upgrade coverage to protect what matters
Pivot to additional products when appropriate
?? Help New Prospects
Handle new leads from:
referrals, call-ins / walk-ins, social media, internet leads,
StateFarm.com leads and other sources
?? Our Service Philosophy: We dont do one-and-done. We follow:
*TAKE CARE ? LOOK ? ASK ? HELP ? PIVOT ? CLOSE\
Take Care + 1: youll help with what they need *and find at least one
additional appropriate way we can helpwithout pressure.\
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Training & Coaching
Word tracks, product knowledge, and role-playing - Ongoing training
so you can grow your confidence and protection conversations
??Who You Are
Friendly, professional, and good at communicating
Comfortable asking questions and reviewing policies
Motivated to succeed and enjoy helping people
Reliable in regard to attendance
Energetic with Strong Work Ethics
Property & Casualty licenses required (Life/Health is a plus)
State Farm agency experience highly preferred
Apply: If you are motivated to succeed, enjoy helping people, are
Property & Casualty Insurance Licensed, or can get insurance licensed
asap, we would like to hear from you today.\
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Note: This position is with a State Farm independent contractor
insurance agent, not with State Farm Insurance Companies. Employees of
State Farm agents must successfully complete applicable licensing
requirements and training programs.
