Brief Description
At Sabre Industries, we connect and power America’s communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one community at a time.
Our teams live out the organization’s core values of integrity, commitment, innovation, and connection. That’s how we continuously exceed our high standards of enterprise excellence—by creating a space for our engaged employees to thrive.
With consistent hiring opportunities nationwide and countless career levels, chances are the next big step on your career path starts here. We work with our employees to create customized career paths and development in all facets of the organization. People will always be our greatest asset and we place emphasis on enhancing the lives of our employees.
Position Summary
The IT Technician I is responsible for maintaining, configuring, installing, and troubleshooting of company owned hardware and software systems. Provides IT related customer service and technical support to all user’s company wide.
Essential Duties
- Installs new or upgrades PC, Office Phones, Cell Phones, Printers, Scanners, Tablets, and accessory equipment for individual users
- Maintains an accurate inventory of all PCs and PC-related equipment
- Responds to assigned Help Desk tickets within established guidelines
- Maintains favorable customer relations by handling requests in a tactful, timely and professional manner
- Empowers end users by training and educating
- Interacts with Network, Systems, and Application teams
- Maintains current and high level of technical skill in field of expertise
- Escalates more complex problems using Departmental resources and Product Support
- Performs other duties as assigned
Position Requirements
- Two-year degree in Computer Science or equivalent experience is preferred
- Up to 2 years hands-on support experience or equivalent
- Working knowledge of Microsoft Windows 10 and 11 OS.
- Regular and timely attendance is required
- Working knowledge of PC hardware, network printers, and phone systems.
- Working knowledge of Microsoft desktop operating systems and Microsoft Office products.
- Strong troubleshooting and problem-solving skills
- Strong customer-service skills
- Must possess demonstrated analytical and problem-solving skills
- Must be able to effectively communicate with individuals within all levels of the organization
- Must be dependable and motivated
- This position could require travel to our other offices/locations to help cover during times of the year
Physical Requirements
- Work may include frequent kneeling and stooping. Work may include lifting objects weighing up to and sometimes exceeding 50 pounds
- Occasional travel to other plants and office locations may be required
Benefits
At Sabre Industries, we invest in your future with a competitive benefits program. As a full-time employee, you are eligible for:
- Medical, Dental & Vision coverage
- 401(k) with Company Match
- Continuing Education & Tuition Reimbursement
- Life and Disability Coverage
- Paid Time Off & Paid Holidays
- Health and Wellness Resources
- Employee Discounts
Sabre Industries is an Equal Opportunity Employer.
Requirements
Schedule: Onsite 10AM -7PM
