Job DescriptionThe Global Process Owner – Quote to Order (Q2O) is responsible for the global strategy, end-to-end process design, and operational governance of our Quote to Order workflow. You will serve as the strategic connector between business operations, sales, pre-sales and IT teams—documenting "as-is" workflows, identifying and resolving systemic pain points, driving cross-functional alignment, and prioritizing the roadmap to deliver a frictionless, scalable experience for our global sales teams.
Key Responsibilities- Global Process Architecture & Ownership: Own the global end-to-end vision, design, and continuous improvement of the Quote to Order lifecycle
- Program & Roadmap Leadership: Define and prioritize the Q2O enhancement roadmap across Oracle CPQ, and adjacent toolsets. Lead multi-phase initiatives from strategy and discovery through deployment.
- Problem Solving & Operational Optimization: Act as the strategic subject matter expert to diagnose and resolve process bottlenecks, and operational friction within the quoting to order ecosystem.
- Requirements & Solution Design: Map "as-is" and "to-be" processes. Partner with business units to capture comprehensive requirements and translate them into clear user stories, functional specifications, and business processes.
- Cross-Functional Governance & Alignment: Build consensus and maintain strong alignment across global Sales, Pre-Sales Finance, Legal, Business Operations, and IT.
- Change Management & Business Readiness: Lead enterprise wide change management, business readiness strategies, training, and communication plans to drive global tool adoption and compliance.
- Testing, Quality Assurance & Data Integrity: Oversee UAT execution and test scenarios to validate system functionality before production releases.
Specific Knowledge & Skills- Quote to Order Expertise: Deep subject matter expertise in Configure-Price-Quote (CPQ) platforms (Oracle CPQ preferred; Salesforce CPQ or similar accepted) and their integration with CRM (Salesforce) and downstream ERP systems.
- Strategic Process Mapping: Expertise in end-to-end process mapping
- Cross-Functional Influence: Proven capability to lead without direct authority, drive executive alignment, and bridge business requirements with technical execution.
- Agile Execution & Tooling: Proficient in Agile methodologies, release cycles, and lifecycle management tools (e.g., Jira).
- Communication & Change Leadership: Exceptional verbal and written communication skills with a track record of driving change across complex, matrixed global organizations.
Qualifications- Education: Bachelor9;s Degree required; Master's Degree or MBA a plus.
- Experience: 4-6 years of experience in Sales, Sales or Business Operations, Business Consulting, and Project or Program Management
- Direct or Indirect Leadership: Proven track record leading enterprise tool deployments and process governance within a global corporate environment or management consulting firm.
Target Base Salary Range: $80,000 - $95,000 USD
Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-HH1 #LI-REMOTE
Basic Requirements- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S.Benefitsinclude:
Incentive Bonus Plans
Medical, Dental, Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
