The Front Desk Associate supports smooth daily front desk operations by welcoming guests and visitors, providing phone support, processing payments, resolving issues, and maintaining an organized reception area. This role reports to the Front Office Manager.
Responsibilities
- Welcome and assist guests at the front desk.
- Complete visitor check-in procedures.
- Provide professional phone support.
- Process payments accurately.
- Resolve guest and visitor issues promptly.
- Maintain an organized front desk area.
Preferred Qualifications
- 1+ years of experience in front desk operations.