At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles... and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Job Overview:
The Accounts Receivable department oversees the timely collection of payments owed from various customer purchases or other sources by which the company is due payment.
Under direct supervision, the A/R Representative processes basic orders for various customers. Each order is certified to be released for shipment and an invoice is generated to facilitate future payment. With each order, the Credit Rep. reviews the customer's profile to update with new information and to collect on any outstanding invoices, if applicable.
Once the invoice is generated, the A/R Rep. proactively employs collection methods to ensure the timely payment of outstanding balances and to correct any order issues or problems. Additionally, the Rep. partners with the customer's account manager to provide comprehensive customer service in the event of any issue.
Essential Responsibilities:
Inspects incoming order for accuracy and to identify issues
Approves the order based on customer's creditworthiness and within limits of authority
Reviews customer's account to correct inaccurate information and identify any outstanding payments
Interacts directly with customer to resolve credit and collection issues
Employs collection strategies for outstanding invoices on customer's account
Partners with account manager to resolve any issues in a timely manner
Specific Knowledge, Skills and Abilities:
Professional phone demeanor
Problem solving
Articulate communicator and analytical thinker
Knowledge of B&H policies and procedures
Excellent grammar skills and writing ability
Detail-oriented and quick thinker
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
