This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/1394576
Our Deposit Support Services team is the behind-the-scenes engine that
keeps deposit accounts and digital banking running smoothly. In this
role you\'ll help branch staff and customers solve problems, keep
accounts accurate and up to date, and make sure transactions go where
they\'re supposed to.
You don\'t need a banking background to start. We\'ll teach you the
systems and the specifics. We\'re looking for someone organized,
detail-oriented, and genuinely helpful.
In return, we have a lot to offer. This fulltime position offers
competitive pay, time off, 401(k) with match, insurance benefits and a
bonus plan. Opportunities for personal growth and professional
development, tuition support, paid volunteer hours and more. And yes, a
real opportunity to make a difference in the place where you live. We
are proud to be on the 2025 & 2026 list of Best Places to Work in Maine.
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Fulltime, In-Office Position
Schedule Monday- Friday
Pay Range: The pay range for this role is \$17\$19 per hour,
reflecting a good-faith estimate as of the posting date and accounting
for the position\'s responsibilities, level, and location. Actual
starting pay will be set at the Bank\'s discretion and will take into
account the candidate\'s experience, education, skills, certifications,
and other relevant factors.
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What you\'ll do
Help people. Answer calls, emails, and service requests from branch
staff and customers, and get them clear answers in a reasonable
timeframe.
Keep accounts accurate. Process address and account changes,
statement updates and returned mail, and set up and renew certificates
of deposit, including retirement and education savings accounts.
Handle transactions and exceptions. Work through returned items,
holds, overdrafts, and other day-to-day exceptions following our
procedures.
Support digital banking. Help customers and staff with online
banking, mobile and ATM deposits, debit cards, and electronic transfers.
Manage card inventory and ordering.
Watch for fraud. Learn to spot suspicious activity and trends and
flag them to the right people.
Pitch in. Other tasks as the team needs them.
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What we\'re looking for
High school diploma or equivalent
Comfortable with computers, Microsoft Office, and learning new
systems
Strong attention to detail and accuracy
A customer-first attitude with both coworkers and customers
Clear, friendly communication
Banking or financial services experience is a plus, but not required. If
you\'re a quick learner who likes solving problems and helping people,
we want to talk to you.
*First National Bank is an equal opportunity employer. All qualified
applicants will be considered for employment without regard to
race/ethnicity, gender, qualified protected veteran, disability status
or any other characteristic protected by applicable law.
External and internal applications, as well as position incumbents who
become disabled, must be able to perform the essential functions (as
listed) either unaided or with the assistance of a reasonable
accommodation to be determined by management on an individual basis.*
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Equal employment opportunity, including veterans and individuals with
disabilities.\
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PI287663249
