JOB REQUIREMENTS: WHR Global is seeking a flexible, detail-oriented, and
positive Accounting Assistant to join our team. In this role, you will
support a variety of accounting functions, including client invoicing,
accounts payable, expense tracking, data entry, client reporting, and
aiding other team members as needed. 12-Time Top Workplace award winner
with a supportive, people-first culture Supportive team culture
dedicated to providing exceptional, white-glove service Promotes from
within and offers professional growth opportunities Independently owned
global organization with an outstanding industry reputation Competitive
pay and comprehensive benefits Sustainability rated employer committed
to social responsibility Primary job responsibilities include client
invoicing, accounts payable, expense tracking, data entry, reporting
data to clients, and assisting other team members as needed. Attention
to detail, strong organizational skills, a positive \"can-do\" attitude,
and working knowledge of QuickBooks and MS Office are a must. Essential
Duties & Responsibilities: Answer all calls to direct line and overflow
from teammate\'s direct lines as necessary to maintain WHR\'s culture of
no voicemail during business hours. Responsible for reviewing
documentation for completeness and accuracy, may need to write
correspondence to clients, vendors, or internal staff to obtain
additional information. Resolve service and client problems by
clarifying the complaint; determining the cause of the problem;
selecting and explaining all options and recommendations to solve the
problem; expediting correction and ensuring resolution within applicable
client guidelines. Maintain professional working relationships with all
parties involved in the relocation accounting process including the
client, vendors, and internal departments of WHR Global. Prioritize
tasks on a daily basis according to our automated task management system
(myWorkOne Needs) and adjust schedule accordingly to accommodate the
tasks that require attention on that given day. Contribute to accounting
team success by accomplishing tasks necessary to maintain satisfactory
guideline achievement. Demonstrate the ability to be a team player and
adapt to changes in the company. Take on additional responsibility as
needed to maintain sales and service expectations. Accurately process
and deposit all received funds by the close of business on Fridays.
Accurately process all invoices and bills within client determined
billing cycle. Accurately process and track all transferee expenses
based upon the client determined reimbursement cycle. Accurately create
wires in company banking system. Accurately track and obtain all
negotiated referral fees from our business partners, ensuring that all
fees have been collected within 60 days. Provide back-up support for
co-workers and front-end staff as requested. Handle confidential
information and maintain confidentiality of that information. Position
Requirements & Qualifications: Ability to work in a fast-paced
environment with minimal supervision and regular attendance.
Adaptability is key in this role as they will be expected to respond
quickly to changing ideas, responsibilities, expectations, and
processes. Must possess interpersonal, communication and problem-solving
ability. Requires a hard-working, positive, and professional individual.
Focusing on customer service is necessary. Must possess the ability to
work efficiently and accurately in a high-stress fast-paced environment.
Must be able to communicate clearly and effectively, verbally and in
writing, with clients, vendors, and other third-party contacts, as well
as with company managers and all other office team members. Individuals
must present themselves positively and professionally and maintain a
strong work ethic. Multi-task multiple projects with excellent
organizational skills and ability to meet critical time deadlines.Strong organizational skills and the ability to handle multiple projects
and meet critical time deadlines are crucial to this position.
Proficient skills in problem solving, conflict resolution, analyzing
information, quality focus, and Microsoft Office. Must be able to sit up
to eight hours a day and occasionally lift up to 15 pounds. This
position is not eligible for 100% remote capabilities and is required to
have face-to-face interactions with colleagues and be on-site in
Pewaukee. ** OTHER EXPERIENCE AND QUALIFICATIONS: Education &
Experience: College degree or 2 years related experience. Accounting
experience in a real estate / mortgage environment is preferred.
** APPLICATION INSTRUCTIONS: Apply Online: www.whrg.com/careers/
Other: Accommodations can be made for those individuals who request it.
Please contact us at hr@whrg.com or 262-523-2800 Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.
