JOB DESCRIPTION
We’re seeking a highly motivated and Salesforce-certified Salesforce Consultant to join our team supporting a USCIS initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.
Compensation & Benefits:
Starting Salary Range for Salesforce Consultant: $100,000 – $140,000
Benefits That Set Us Apart
When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.
Highlights include:
• Up to a 6% 401(k) company match to help you build long-term financial security
• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
• Medical, dental, and vision insurance, plus prescription drug coverage
• Basic life and AD&D insurance, with supplemental life options
• Short-term and long-term disability coverage
• Paid holidays
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Professional development, training, and certification support
• Voluntary benefits including accident, critical illness, and identity theft protection
Because taking care of our employees isn’t just a promise, it’s part of who we are. Benefits are subject to change and eligibility requirements apply.
Basic Qualifications:
• Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud.
• Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks.
• Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency.
• Ensure automation is scalable, maintainable, and aligned with governance and compliance standards.
• Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
• Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps.
• Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities.
• Design scalable data and security models, and automation frameworks aligned to federal requirements.
• Configure and customize Salesforce using declarative tools and best-practice architecture patterns.
• Performs other job-related duties as assigned
• Performs other duties as may be assigned.
• Must be a US Citizen.
• Must pass pre-employment qualifications of Cherokee Federal.
Preferred Qualifications:
• Additional certifications preferred: Advanced Administrator, Marketing Cloud, OmniStudio, and PSS.
Education, Experience, Knowledge, Skills and Abilities:
• 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
• Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria.
• Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud.
• Track record delivering complex, multi-stakeholder Salesforce programs.
• Salesforce Certified Administrator, Platform App Builder, plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.
• Familiarity with integrations and APIs; capable of guiding technical integration approaches.
• Bachelor’s degree required.
• Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required.
• Experience with Agile software development methodologies.
• At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems.
• Must pass pre-employment qualifications of Cherokee Federal
Certificates & Licenses:
• Salesforce Certified Administrator
• Platform App Builder,
• One or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.
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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
