Restaurant Manager is responsible for front-end management to direct and oversee all activities of a restaurant in accordance with standardized policies in order to provide efficient, friendly services and profitable operations.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Handling all staffing responsibilities, including hiring, training, scheduling, and terminating
Overseeing use of food and beverages within required dates and with a minimum of waste
Supervising staff in terms of food preparation, customer service, cleaning, and repairs to cafe
Promoting cooperative effort, a team spirit, and good morale among employees
Delivering excellent customer service including personally greeting guests
Resolving complaints from customers in a polite, friendly manner
Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly
Helping with duties of other employees (e.g., cashier, server, etc.) when necessary because of an unexpected absence or extra volume
Responding to customer and community interests to develop marketing and advertising
Performing other work-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required
Previous restaurant experience required; previous management experience preferred
Willingness to work weekends is required
Excellent customer service
Strong communication skills to train and motivate employees
Strong time management skills and accuracy to deal with a variety of duties
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k) matching
Physical Setting:
Bakery
Coffee shop
Fast casual restaurant
Schedule:
8 hour shift
Holidays
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
Restaurant management: 5 years (Preferred)
Work Location: In person
