This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4837031
Position Summary:
The Loan and Data Load Coordinator administers federal student loan
programs while ensuring compliance with federal, state, and
institutional regulations. This position is responsible for loan
origination, disbursement, reconciliation, Return to Title IV (R2T4)
calculations, overaward resolution, system data processing, and student
eligibility review. The coordinator serves as a subject matter expert
for student loan programs and supports students, families, faculty, and
staff through professional customer service and financial aid
counseling. Additionally, this position will supervise the processing
team.\
\
The position works collaboratively with Financial Aid and Scholarships
staff, Enrollment Management and Finance departments to ensure accurate
and timely delivery of financial assistance.
Duties & Responsibilities:
Federal Loan Administration
Administer Federal Direct Loan programs (subsidized and unsubsidized
loans) which include reviewing and processing loan increases,
decreases, cancellations, and reinstatements.
Originate, adjust, disburse, and cancel student loans in compliance
with federal regulations and institutional policies.
System Processing and Data Management
Review rejected records and resolve processing exceptions.
Maintain accurate electronic records and documentation.
Review and resolve suspended institutional student information
records (ISIRs) to verify demographic information is correct prior
to awarding federal aid to students.
Compliance and Eligibility Review
Conduct reviews for overawards, unmet need, and cost-of-attendance
conflicts.
Ensure compliance with Title IV regulations, federal guidance,
institutional policies, and audit requirements.
Reconciliation and Reporting
Perform Direct Loan reconciliation between Banner and federal
systems.
Collaborate with the Treasurers Office to process unclaimed refunds
checks to return funds to Federal Student Aid.
Return to Title IV (R2T4) Administration
Calculate and process Return to Title IV funds for students who
withdraw.
Ensure required adjustments and notifications are completed
accurately and timely.
Student Service and Counseling
Respond to inquiries via phone, email, and in-person appointments.
Assist students with FAFSA-related issues and aid processing
requirements.
Maintain student confidentiality in accordance with FERPA.
Supervising the Processing Team
Oversee the Processing Team functions, such as Pell Grant, Direct
Plus Loan, and Private Loan processing and reconciliation.
Monitor adherence to federal, state and institutional regulations
Knowledge/Skills/Abilities:
Knowledge of supervisory practices and procedures, student financial aid
programs, standards, and procedures.\
\
Ability to review and evaluate student financial needs, and prepare
appropriate financial aid packages, disseminate information orally and
in writing.\
\
Collect, analyze, compile, and record data on financial aid, and
supervise the work of subordinates.
General Days/Hours:
Monday - Friday\
8:00 a.m. - 5:00 p.m.\
Additional hours as requested and/or needed\
Regular and reliable attendance
Other:
Please note: all position postings close at 12:00 A.M. CST on the
position closing date\
\
Preferred Qualifications\
One (1) year of experience in student financial aid or other related
areas.
Minimum Qualifications:
The formal education equivalent of an earned Bachelor\'s degree.\
\
Other job-related education and/or experience may be substituted for all
or parts of these basic requirements upon the approval of the
qualificationsreview committee.
