This is a Remote Position
We are unable to provide work authorization sponsorship for this role
We are seeking a strategic and technically proficient Technical Lead - End User Services (UEM) to oversee endpoint management and collaboration tools across our global enterprise. This individual will lead three direct reports and manage key technologies, partnerships, and standards that support over 15,000 devices worldwide. The role requires strong cross-functional collaboration, mature MSP oversight, and the ability to thrive in a complex, evolving environment, particularly one shaped by M&A integration. This is a REMOTE position.
This position owns global governance and execution for:
Windows, MacOS, and mobile device management (Intune, Autopilot, SOTI)
Collaboration platforms (Teams, OneDrive, Microsoft 365, SharePoint, Entra)
Strategic initiatives including automation, desktop engineering, SharePoint governance. Automation and End User Experience improvements through Nexthink (NQL and PowerShell)
Collaboration Tool Governance
Partner with Legal, Product, and IT stakeholders to evaluate,consolidate, and evolve toolsets
Patch & Vulnerability Management
Project Delivery & Strategic Planning
Advanced experience scripting, software packaging, and process automation (e.g., UiPath, ServiceNow)
Working knowledge of Microsoft infrastructure environments, with ability tointerface effectively acrossnetworking, data center, and product teams
