Description
We are looking for an experienced professional to support workers' compensation claim activity for a long-term contract opportunity. This position is well suited for someone who can manage complex files, coordinate with legal and medical stakeholders, and maintain high standards of compliance and documentation. The role requires strong judgment, clear communication, and the ability to work independently while contributing to effective claim resolution and service excellence.
Responsibilities:
Oversee a portfolio of workers' compensation matters, including complex or high-exposure files, from initial review through resolution.
Analyze claim details to assess compensability, determine benefit eligibility, and facilitate appropriate medical and indemnity payments in line with Minnesota regulations and organizational guidelines.
Partner with medical providers, attorneys, and internal teams to organize care plans, support return-to-work efforts, and advance settlement strategies.
Maintain accurate, thorough claim records and ensure all reporting, documentation, and file activity are completed within required timelines.
Support mediations, settlement discussions, and hearings by preparing materials, coordinating case information, and working closely with outside counsel when needed.
Work collaboratively with legal, medical, and risk management resources to drive sound claim outcomes and consistent file handling practices.
Identify opportunities to reduce claim costs, encourage early intervention, and recognize indicators of potential fraud or unnecessary exposure.
Share insights on claim patterns, injury trends, and prevention practices to help stakeholders improve risk awareness and decision-making.
Monitor legal, regulatory, and industry developments affecting workers' compensation and apply updates to daily claim handling practices.
Requirements - 5+ years of experience handling workers' compensation claims, with deeper experience in complex claim administration strongly preferred.
Direct knowledge of Minnesota workers' compensation processes, regulations, and claim practices.
Demonstrated ability to organize and prioritize a caseload with moderate technical complexity while meeting deadlines.
Strong written and verbal communication skills, with the ability to work effectively across legal, medical, and business teams.
High attention to detail, sound analytical thinking, and a proactive approach to problem-solving.
Comfortable working independently and taking initiative in a largely self-directed environment.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Familiarity with litigation support activities such as discovery, civil litigation processes, trial preparation, and case management software.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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