Job Description Job Description
Title: Billing Supervisor
Employment Type: Permanent
Compensation Range: $100,000 - $110,000 + 10% bonus
Location: Irving, TX
Work Schedule: Hybrid
Industry: HVAC Services
Company Overview
A national team of experts driving HVAC innovation through a network of high-performing companies. The organization operates a shared services model that strengthens financial operations, systems, and controls across multiple operating entities while supporting long-term value creation.
Position Summary
The Billing Supervisor oversees the daily operations of the billing team to ensure accurate, timely, and compliant invoicing across operating companies. This position provides leadership, process oversight, and coaching to billing specialists while maintaining accountability for performance, internal controls, and system integrity within Microsoft Dynamics 365. The role requires a detail-oriented, proactive leader who drives billing accuracy, process standardization, and audit readiness while fostering collaboration and accountability.
Key Responsibilities
Supervise billing specialists, manage workload distribution, and oversee ticket queues, escalations, and disputes
Monitor billing dashboards and validate system data accuracy
Conduct audits of invoices, credit memos, and billing exceptions
Maintain GAAP and SOX compliance and internal audit readiness
Drive process standardization and automation within D365 workflows
Identify and resolve process bottlenecks and support transformation initiatives
Partner with Finance, Operations, and IT on system enhancements
Oversee monthly billing reconciliations and approve close results
Report on invoice accuracy, cycle time, rebills, and dispute metrics
Align billing outputs with revenue recognition standards
Lead billing training programs and support onboarding and cross-functional training
Maintain documentation, procedures, and training materials
Required Qualifications
Associate's degree required
7+ years of billing or accounting experience
2+ years of supervisory or lead experience
Experience in project-based, service, construction, or HVAC billing environments
Experience with Microsoft Dynamics 365 F&O
Knowledge of GAAP and SOX controls
Strong proficiency in Microsoft Office Suite
Preferred Qualifications
Bachelor's degree in Accounting, Finance, or Business
Experience with D365 CRM
Power BI dashboard and reporting experience
Experience with Avalara tax compliance
Familiarity with lien filing and waiver processes
Experience managing audit documentation and billing systems
