The Senior Director of Field Performance serves as a key leader responsible for drivingsalesexecution, revenue growth,operational excellence, performance improvement, and leadership effectiveness across the field organization. This role providesoperational and day-to-day managementfor the company'sField Performance and ImprovementProgram, ensuring underperforming centers achieve sustainable improvements in operational, financial, and patient experience metrics.
In partnership withleadershipandother cross functional teams, theSr Dir, Field Performanceexecutesand drives adoption ofperformance acceleration strategies,identifiessystemic opportunities for improvement, and drives accountability throughout the field organization. This leader also plays a critical role in the training, development, and ongoing effectiveness of Regional Business Directors (RBDs), strengthening leadershipcapability,and ensuring consistency in performance management practices across the network.
The ideal candidate combines strong business acumen, operational leadership experience, coachingexpertise, and a proven ability to influence outcomes in a multi-site healthcare or service environment.
Essential Duties and Responsibilities
FieldPerformanceandImprovement programs
Provideday to dayleadership andmanagement of network performance improvement programs, including centerselection, performance monitoring, intervention planning, and graduation criteria.
Support thedevelopmentandexecutionofinitiatives designed to improve performance across keysales,operational, financial, and patient experience metrics.
Regional Business Director Development
Partner with Field Leadership to onboard, train, andcoachRegional Business Directors, regularly assessing developmental gaps and implementing targeted coaching plans as needed.
Supportdevelopment programs focused on operational excellence, business acumen, performance management, and coaching effectivenessto enhance leadership skillset and consistency across all regions.
Performance Strategy andInitiative Support
Role scope will evolvebased onbusiness needs.
Success in this role will be measured by:
Bachelor's degree in Business Administration, Healthcare Administration, Management, ora closelyrelated field(e.g., OrganizationalLeadership,Health Sciences).
8+ years of progressive leadership experience in multi-site operations, field leadership, business performance, or operational excellence roles.
