VCA Magnolia Animal Hospital in Seattle, WA. is seeking a highly experienced leadership professional to join our team as Hospital Manager.
The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering world-class patient care and an excellent service experience to our clients and Associates.
The successful candidate will have experience in Human Resources and personnel management, Marketing, and Business development. Your strong financial and operational acumen will be put to good use!
The Hospital Manager—under the guidance of the regional field support team and in partnership with the Medical Director—performs a wide range of administrative activities related to the practice. This includes: mentoring the staff and overseeing the business operations; ensuring the business growth and profitability of the practice and supporting the hospital’s mission of delivering high-quality patient care and exceptional client service. We are highly engaged with the community around us and our ideal candidate will understand how to uphold this legacy.
Skills and Qualifications
• 2 to 3 years of customer service and financial budget management experience.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
• Respect for and willingness to work with clients and their pets.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.
Job Responsibilities
• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, reviewing and sometimes separation of professional staff, in accordance with and support of the regional field support team.
• Partner with the Hospital Medical Director to increase revenue and limit expenses; work with regional field support and home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with regional field support team.
• Model an “owner” mentality in hospital by demonstrating a willingness to assist all Associates in promoting the success of the practice; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up to date through established protocols; assist Associates in follow-up and future management of the patient.
• Supervise the administration and case review should client medical complaints arise.
• Positively represent the hospital and VCA in the professional community and to the general public.
We offer competitive compensation, including a quarterly hospital manager bonus program! The annualized base salary for this position typically ranges from $80,200 to $90,000 based on experience and credentials.
Benefits: We offer a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous personal pet care discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
To apply, please visit our recruiting website at: https://www.vcacareers.com/global/en/job/R-236724/Hospital-Manager
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
