Location: Oceanside, CA
Employment Type: Full-Time 8:00 am - 5:00 pm M-F
Pay: $20-$22 per hour
Join One of San Diego's Growing Restoration Companies
We are a fast-paced restoration and reconstruction company specializing in emergency water damage, mold remediation, fire damage, asbestos coordination, and reconstruction services. We are looking for a highly organized, energetic, and customer-focused Front Desk Coordinator who enjoys helping people and keeping operations running smoothly.
This is much more than answering phones. You will be the first impression of our company and play a key role in delivering an outstanding customer experience while supporting our field and office teams.
Responsibilities
Answer incoming phone calls professionally and compassionately.
Schedule inspections, emergency services, and follow-up appointments.
Communicate with customers regarding scheduling, project updates, and technician arrival times.
Coordinate technicians' daily schedules.
Create new jobs in our management software.
Maintain accurate customer records and documentation.
Assist with insurance claim information and basic paperwork.
Follow up with customers throughout the restoration process.
Communicate with project managers, estimators, and technicians.
Keep the front office organized and operating efficiently.
Perform general administrative duties as assigned.
We're Looking for Someone Who:
Has exceptional customer service skills.
Is highly organized and detail-oriented.
Can multitask in a fast-paced environment.
Communicates professionally both on the phone and in writing.
Is dependable and punctual.
Learns new software quickly.
Stays calm under pressure.
Works well independently and as part of a team.
Has a positive, solution-oriented attitude.
Preferred Qualifications
Experience in restoration, construction, property management, or insurance is a plus.
Experience with CRMs or job management software (such as JobDox, DASH, Encircle, Xactimate, or similar) is helpful but not required.
Microsoft Office and Google Workspace experience.
Bilingual (English/Spanish) is a plus.
What We Offer
Competitive pay based on experience.
Paid holidays and paid time off.
Opportunities for advancement.
Ongoing training and professional development.
A supportive team environment where your work truly matters.
To Apply
Send Resume to info@1mconstruction.com
Please put " Ready to help` in the subject line.
We are looking for someone who takes pride in helping people during stressful situations and wants to grow with a company that values integrity, professionalism, and exceptional service.
