Medical Operations & Client Support Specialist
Join Our Growing Team!
We are an established and growing medical billing company seeking an exceptional Medical Operations & Client Support Specialist to join our team. We are looking for someone who is highly organized, technologically savvy, detail-oriented, and able to think critically in a fast-paced environment.
The ideal candidate is a self-starter who takes pride in producing accurate work, enjoys solving problems, and thrives while managing multiple priorities. If you are dependable, professional, and enjoy working with clients and technology, we'd love to meet you.
Responsibilities
Support our medical billing and operations team with a variety of administrative and client service tasks.
Navigate multiple software programs and websites simultaneously while maintaining accuracy.
Organize, scan, and manage electronic documents and PDF files.
Create, edit, and maintain Excel spreadsheets, reports, and tracking logs.
Process confidential medical and financial information with a high level of accuracy.
Communicate professionally with clients, physicians' offices, insurance companies, and team members.
Perform local pickups and deliveries of records and documents from client offices as needed.
Assist with special projects and other operational duties as assigned.
Qualifications
We're looking for someone who has:
Excellent computer skills and the ability to quickly learn new software.
Advanced proficiency in Microsoft Excel.
Strong experience working with PDF documents and document management.
The ability to efficiently navigate multiple websites and applications simultaneously.
Outstanding organizational and time management skills.
Exceptional attention to detail.
Strong analytical and critical thinking skills.
Excellent verbal and written communication skills.
The ability to work independently while also being a collaborative team member.
A positive attitude, professionalism, and a strong work ethic.
The ability to prioritize tasks and adapt to changing workloads.
The highest level of integrity and confidentiality.
Requirements
Valid driver's license.
Reliable personal vehicle with current insurance.
Ability to travel locally to client offices for pickups and deliveries.
Ability to pass a background check.
Previous experience in a medical office, healthcare, or medical billing environment is preferred but not required for the right candidate.
What We're Looking For
We're searching for someone who:
Loves solving problems.
Takes initiative without waiting to be told what to do.
Is dependable and accountable.
Learns quickly.
Is comfortable with technology.
Can juggle multiple tasks without losing attention to detail.
Represents our company professionally when interacting with clients.
Wants to grow with a company that values excellence.
If you're looking for more than "just a job" and want to become an important part of a growing healthcare organization, we'd love to hear from you.
Please submit your resume along with a brief cover letter explaining why you would be a great fit for this position.
