Job Description
Shared Services: IS Platform Maint and Tra- (Full-Time, Day Shift) -
Job Summary: The IT Instructional Designer Senior assesses and leads enterprise wide training and education programs for Loma Linda University Health Systems entities and users of the LLEAP (Epic) electronic health record (EHR) and other enterprise systems. Plans and develops curricula in accordance with needs assessments. Responsible for building, testing and maintaining the training environment, this includes managing technical processes such as mitosis and environment synchronization. Manages and coordinates the development and oversight of project credentialed trainer programs for specified applications. Provides oversight and mentorship to other Instructional Designers. Leads workflow design and system build in order to gain in-depth knowledge of the rationale behind the workflow design and to learn the system functionality supporting those workflows. Analyzes data from participant evaluations and feedback for quality improvement monitoring and reporting. Manages new developments in education and training methodologies and implements as deemed appropriate. Performs other duties as needed.
Education and Experience: Bachelor's Degree in Education, Business, Communications, Information Systems, Healthcare or related field required. Master's Degree preferred. Minimum of four years of experience in curriculum development, training, healthcare, information technology, or a related field are required. Experience may be considered in lieu of degree.
Knowledge and Skills: Broad knowledge and understanding of computer hardware, applications, network, and operating systems. Knowledge and understanding of related Information Technology trends. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills. Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively and plan and implement objectives effective. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Epic certification in core application required; certification, proficiencies or credentials required for other supporting applications as determined by leadership.
About Us
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
About The Team
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.
Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job search!
