Job Duties:\- Provide technical support to firm employees regarding computer systems, software applications, and network connectivity.\- Install, configure, and update computer hardware, operating systems, and office software used by firm employees.\- Troubleshoot and resolve technical issues related to workstations, printers, scanners, and other office equipment.\- Assist in maintaining the firms computer systems, internal applications, and electronic document systems used for case and administrative work.\- Maintain records of technical issues, system updates, and support activities.\- Assist employees with system access, password resets, and general software usage.\- Coordinate with external IT service providers when necessary to address technical issues and system maintenance.
Special Requirements
- Bachelor's degree in Information Systems or Information Technology.
- 2 years of experience in IT support, computer systems support, or related field.
Ballon Stoll, P.C.1675 Broadway, 14th Floor,New York, NY 10019
Please send your resume to recruitment@ballonstoll.com
