This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7516545
General Summary
The IT Systems Administrator ensures the stability, reliability, and
growth of city\'s IT infrastructure using robust troubleshooting and
problem solving. Troubleshoots and resolves user or systems issues
specifically with the Physical and Virtual Server and Storage
Environment, Microsoft Server network products, related peripherals and
applications, and issues involving email and active directory
**Essential Duties & Responsibilities**
- The intent of this job description is to provide a representative
summary of the major duties and responsibilities performed by incumbents
of this job. Employees may be requested to perform job-related tasks
other than those specifically presented in this description.*
- Manages all aspects of VMWare infrastructure.
- Manages MS Active Directory, including Group Policy.
- Microsoft 365 tenant security administration
- Managers MS Exchange environment.
- Asset deployment and management
- Supports data center to desktop operations of the City. Provides
customer service, case handling, change control and systems
administration.
- Install and maintain physical and virtual Windows Servers.
- Patch management.
- Plans and implements Information Technology projects as directed by
Information Technology management. Researches potential solutions
and vendors, determines internal and external requirements.
- Evaluates vendors, products, pricing and solutions. Develops test
procedures and metrics for new systems success. Develops training
materials to directly train staff.
- Ensures secure and resilient operations for the City technology
operating environment. Implements and maintains system security and
user access control.
- Troubleshoots server, storage area networks and Information
Technology infrastructure. Deploys and maintains physical/virtual
applications, servers, desktops and related infrastructure.
- Achieves maximum uptime, solutions availability, user-side
performance, disaster recovery and integration. Defines and monitors
performance metrics to identify and correct deficiencies.
- Performs related work as required.
- Other duties as assigned.
**Minimum and Preferred Entrance Qualifications**
**Education and Experience**
- Associates degree from an accredited college or university in
Computer Science, Qualitative Systemsor a related field
- Five (5) years of related work experience working as Server/Systems
Administrator
- Three (3) years of experience with VMware.
- Any equivalent combination of training, education, and experience
That Provides The Required Skills, Knowledge And Abilities.
**Competencies for Successful Performance of Job Duties**
Knowledge Of
- Windows Server technologies.
- Windows Networking technologies.
- VMWare deployment, and administration.
- Windows Active Directory, Group Policy, Exchange, Office 365,
SharePoint.
- SAN, Cluster Shared Volumes, HA, Intune.
- Client server applications, connectivity, and authentication.
- VoIP phone systems.
- Single Sign-On functions.
- Physical security and access control to electronic systems.
- Skill in:**\
- Multi-tasking.
- Troubleshooting.
- Evaluating systems.
- Customer service.
- Ability to:**\
- Interact with end users in a pleasant and respectful manner,
customer service is key to ongoing success.
- Meet schedules and deadlines of the work.
- Follow oral and written instructions.
- Evaluate department policies and procedures and implement CAD/RMS
system wide changes accordingly.
- Connect remotely to solve user issues.
- Maintain server and network compliance with FBI CJIS Security Police
v5.5.
- Ensure system security.
- Maintain confidentiality.
- Deploy applications in a high priority environment.
**Work Environment and Conditions**
- The work environment and exposures described here are representative of
those an employee may encounter while performing the essential functions
of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.*
**Work Environment**
**Never**
**Sometimes or Occasionally**
**Frequently or Often**
Office or similar indoor environment
X
Outdoor environment
X
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