Operations Manager – Retail Production & E-Commerce
Company: Local Hoops
Location: Hybrid
Employment Type: Full-Time
About Local Hoops
Local Hoops is a basketball-inspired apparel and lifestyle brand dedicated to celebrating the culture, community, and stories of the game. Through premium products, compelling storytelling, and community engagement, we connect basketball fans everywhere to the sport they love. As we continue to grow, we are seeking an experienced Operations Manager to lead our production, inventory, fulfillment, and Shopify operations.
Position Overview
The Operations Manager will oversee the day-to-day operations of Local Hoops, ensuring that products move seamlessly from concept to customer. This role requires strong experience in fashion or apparel production, inventory management, vendor relations, and Shopify e-commerce operations. The ideal candidate is highly organized, detail-oriented, and passionate about building systems that support growth.
Key ResponsibilitiesProduction & Vendor Management
- Manage the end-to-end production process for apparel and merchandise collections.
- Coordinate with domestic and international manufacturers to ensure quality, pricing, and delivery timelines.
- Track production schedules and proactively resolve supply chain challenges.
- Manage purchase orders, vendor communications, and product development timelines.
- Establish and maintain quality control standards.
Inventory & Fulfillment
- Oversee inventory forecasting, purchasing, and replenishment planning.
- Monitor stock levels and optimize inventory turnover.
- Coordinate with warehouses and fulfillment partners to ensure timely and accurate order fulfillment.
- Develop processes to minimize stockouts and excess inventory.
Shopify & E-Commerce Operations
- Manage and optimize the Shopify storefront.
- Maintain product listings, inventory synchronization, pricing, collections, and merchandising.
- Coordinate product launches and seasonal releases.
- Implement and manage Shopify apps and operational integrations.
- Monitor website performance, customer experience, and operational KPIs.
Operations & Process Improvement
- Create and maintain standard operating procedures (SOPs).
- Analyze operational performance and recommend improvements.
- Build scalable systems that support company growth.
- Prepare weekly and monthly reporting on production, inventory, fulfillment, and sales performance.
- Collaborate with leadership to support strategic initiatives and new business opportunities.
QualificationsRequired
- 3+ years of experience in operations management within apparel, fashion, retail, or consumer products.
- Strong experience with retail production and vendor management.
- Hands-on Shopify experience, including inventory and order management.
- Knowledge of supply chain, fulfillment, and inventory planning.
- Advanced proficiency in Excel and Google Sheets.
- Exceptional organizational and project management skills.
- Ability to manage multiple priorities in a fast-paced entrepreneurial environment.
Preferred
- Experience with apparel manufacturing and sourcing.
- Familiarity with ERP, inventory management, or warehouse management systems.
- Experience scaling direct-to-consumer brands.
- Passion for basketball, sports, apparel, or community-focused brands.
Success Metrics
- On-time production and delivery performance.
- Inventory accuracy and turnover.
- Order fulfillment efficiency.
- Shopify operational performance.
- Vendor and supply chain reliability.
- Continuous process improvements and cost savings.
Why Join Local Hoops?
- Opportunity to help shape a growing basketball lifestyle brand.
- Work directly with leadership on strategic initiatives.
- Make a meaningful impact on operations, product delivery, and customer experience.
- Join a mission-driven company that celebrates basketball culture and community.
To Apply: Please submit your resume along with a brief summary of your experience managing apparel production, inventory, fulfillment, and Shopify operations.
