IT Support

Ocean Breeze Waterpark • Full-time • Virginia Beach, VA, US • 1w ago

Essential Duties and Responsibilities:

Respond to user requests for support
Maintain and routinely service all hardware and software
Hardware, software, network and OS installations and repair.
Troubleshoot software, hardware and network problems.
Inventory computer and network hardware/software.
Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
Perform routine audits of all systems and all departments to investigate and repair any potential problems.
Maintenance of phone systems (analog)
Provide training to users as they come aboard and/or new applications as they are inducted.
Maintain open communication and positive working relationship with staff.
Support Park Applications, Operating Systems, MS Office and other programs.
Perform other duties/projects as assigned.

Qualifications:

Must be at least 18 years of age.
Experience in the field of information systems.
Computer skills including Microsoft Office, basic networking and POS concepts
A basic understanding of computer network cabling and network file and print services
Ability to prioritize tasks and efficiently manage time.
Strong oral and written communications skills in English
Ability to respond effectively to inquiries or complaints.
Ability to develop, maintain, and promote strong internal and external relationships
Ability to define problems, collect data, establish facts, and draw valid conclusions
Must be able to bend, lift, carry and perform other duties involved in installing and checking hardware.

Physical Requirements:

Must be able to sit, stand, or walk for extended periods of time
Must be able to lift, carry, move, and/or position items weighing up to or in excess of 25 pounds.