Salary Range: $72,800- To $78,000
Compensation is aligned with senior-level ownership and complexity of files handled, with strong consideration for experienced candidates who can independently manage a full pipeline.
Full-Time
Location: Severna Park,
Reports To: Branch Manager
Works Directly With: Pre- and Post-Closing Processing teams, Branch Manager and Branch Settlement Officer
SUMMARY:
Eagle Title is an award winning, fast paced title company seeking a highly experienced, solutions oriented Senior Title Processor.
This role is designed for a top-tier processor who operations with a high degree of independence, consistently delivers clean files, and confidently navigates complex or time-sensitive transactions without reliance on escalation.
The Senior Pre-Processor served as a resource - managing a full pipeline of files while elevating team performance through expertise, judgment, and proactive problem-solving. This role also operates effectively in a rapidly evolving environment, including the continued adoption of new technologies and AI-driven tools that enhance processing efficiency, accuracy, and client experience.
What Sets This Role Apart
- Independently manages complex, high-risk, or exception-heavy files
- Resolves the majority of issues before escalation is required
- Produces consistently clean closings with minimal post-closing corrections
- Serves as a trusted resource and informal leader to other processors
- Demonstrates deep working knowledge of Maryland-specific title requirements and practices
- Thrives in a high-volume, fast-paced environment with competing priorities
- Demonstrates a high level of adaptability, quickly adopting and effectively utilizing new tools, systems, and workflow enhancements as operations evolve
RESPONSIBILITIES:
File Management & Closing Oversight
- Manage residential title files from inception through closing with a strong emphasis on accuracy, urgency and ownership.
- Independently handles high-volume and complex transactions, including files with tight deadlines or unique challenges.
- Proactively identifies and resolves issues impacting processing, underwriting, or closing without reliance on management intervention.
- Ensures all files are closing-ready on schedule, with minimal rework required post-closing.
Compliance, Accuracy & Risk Management
- Ensure full compliance with contracts, settlement statements, mortgages, deeds, title policies, and ALTA Best Practices
- Exercise advance judgment in reviewing legal and financial documentation
- Maintain strict confidentiality and adherence to security protocols.
- Verify and manage all monetary amounts to satisfy mortgages, taxes, judgments, and other lien requirements with precision.
Communication & Client Experience
- Serve as a steady, professional point of contact for agents, lenders, buyers, and sellers
- Communicate proactively to prevent delays and manage expectations
- De escalate high pressure situations with confidence and professionalism
Team Leadership & Collaboration
- Act as a go to resource for processors, offering guidance and problem-solving support
- Assist in onboarding and mentoring and less experienced processors
- Support team coverage during high volume periods or staffing gaps
- Share insights, best practices, and process improvement ideas
Systems & Task Management
- Maintain accurate and timely updates in (Qualia)
- Actively manage task lists and work in progress to prevent delays and overdue items
- Identify recurring issues or bottlenecks and recommend process improvements
Quality & Performance Standards
- Consistently produce files with minimal post closing corrections or defects
- Contribute to reduced escalations, improved cycle times and overall team efficiency
- Maintain a high level of accountability for file quality and closing readiness
REQUIRED SKILLS:
- Highly independent, self-directed, and accountable
- Thrives in a fast paced, deadline driven environment
- Demonstrates an ability to quickly absorb and operationalize new tools, systems, and workflows, contributing to increased efficiency, accuracy, and scalability as the title industry evolves
- Calm and composed under pressure
- Exceptional attention to detail and critical thinking ability
- Strong communicator with professional presence
- Team-oriented with a willingness to support and elevate others
- 5+ years of senior level experience in residential title processing
- Demonstrated ability to manage complex transactions independently
- Strong knowledge of Maryland title practices and requirements
- Proven track record of delivering clean, accurate closings
- Proficiency in Qualia preferred
- Active notary preferred
- Advanced prioritization and time management skills
- Forward thinking, proactive, and solutions oriented
- Demonstrated integrity, teamwork, and reliability
The Senior Pre-Closing Processor is a full-time position with competitive benefits.
Salary Requirements: $35/hr - $37.50/hr
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), Safe Harbor 401(k), Long-term Disability and Employee Assistance Program (EAP).
What We Offer
- Mentorship and support from experienced attorneys and management professionals
- A collaborative, high-performing team environment
- Competitive compensation aligned with senior-level expectations
- Growth opportunities within a respected, expanding organization
This is a terrific opportunity to join a culture-orientated growth company. Eagle Title is an equal-opportunity employer committed to diversity and inclusion in the workplace. Interested candidates should apply by submitting their resume here .
Compensation details: 0 Yearly Salary
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