The Baby Grand Hotel is the newest chapter from CH Projects, which puts us at the moment where a place stops being an idea and starts depending on the people inside it. We’re looking for the Valet person that gets it.
The Baby Grand is on Coronado Island, a place that exists in the in between land and water, escape and routine, nostalgia and whatever comes next. We built this hotel to be felt and experienced to slip into people’s stories and stay there, helping form the kinds of bonds and memories that last. It depends on people who understand that hospitality isn’t a script, it’s an ongoing, imperfect exchange between strangers who briefly agree to take care of one another.
You do not need to be perfect. In fact, perfection would be suspicious. You do need to be engaged, accountable, and capable of understanding that what we are doing here, feeding people, pouring drinks, making beds, resetting rooms, creating temporary homes….is both deeply ordinary and quietly profound.
The 5 Non-Negotiable Attributes:
1. Command of the arrival and departure.
They carry calm, polite and natural hospitality.
2. Relentless Standards Keeper
They notice drift early and correct it immediately.
Uniforms, pacing, language, lighting, cleanliness, and service details never “slide.”
They protect the brand through role modeling even when it’s inconvenient.
3. Can be Coached
They don’t judge the teacher, they exercise judgment, not dependency.
They receive feedback. They take praise when it is earned. Self-accountability is consistent.
People get better because of them.
4. They create CH Stories
They understand that people never forget how you make them feel. you look for ways to bring together Joy + Surprise , and they look for details to serve up a special moment and act on it,
5. Deep Hospitality Instinctntention.
They know when to touch a guest and when to let the room speak for itself.They create trust, not performance.
The 5 Outcomes of Hiring the Right Valet Person:
1. Operational Consistency
The guest experience is dependable across shifts, days, and seasons.
Execution does not rely on heroics or constant oversight.
2. A Self-Sustaining Engine
Strong decisions are made without escalation.
Managers and captains are confident and aligned with this person.
The Hotel / Restaurant does not wobble when they step oiut.
3. Do their part in the financial success of the operation.
Labor is intentional. Comps are strategic. Waste is controlled.
The room feels generous, but the business is never sloppy.
Margins improve because execution improves.
4. Credibility and Trust With the Team
Standards are role modeled e enly.
Expectations are clear. Feedback about then is received as fair and consistent.
People trust decisions.
5. Guest Trust & Reputation Protection
Issues are resolved before they become reviews.
Regulars feel recognized. First-time guests feel taken seriously.
Mistakes strengthen trust because recovery is thoughtful and professional.
If you seriously see yourself having these traits and these words and concepts really resonate with you, thoughtfully answer the screening questions and please send a resume.
Job Type: Full-time
Mandatory Application Question(s):
What happened to find yourself looking in Indeed for your next gig? What exactly happened ? What was your take away?
What was the last time you missed a professional goal? What exactly happened ? What was your take away?
What exact restaurant experience do you have that would help you be ready for this position?
What would be the name of your autobiography?
