9650 Scranton Rd, San Diego, California, United Stes, 92121
POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the de. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodion to guests without reservions based on availability. Opere telephone switchboard stion, process requests for wake-up calls, and advise guest of any messages. Complete the Room Re Variance Report. Process all guest check-ins and assign room. Active or reissue room keys using electronic key machine. Count bank end of shift and secure bank. Balance and drop receipts according to Accounting specificions. Set up, stock, and maintain work areas, and inspect the cleanliness and presention of all merials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary informion; protect company assets. Welcome and acknowledge all guests according to company standards; anticipe and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciion. Speak with others using clear and professional language; answer telephones using approprie etiquette. Develop and maintain positive working relionships with others; support team to reach common goals. Comply with quality assurance expections and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Educion: High school diploma or G.E.D. equivalent.
Reled Work Experience: Less than 1-year reled work experience.
Supervisory Experience: No supervisory experience.
License or Certificion: None
At Marriott Internional, we are dediced to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associes are valued and celebred. Our greest strength lies in the rich blend of culture, talent, and experiences of our associes. We are committed to non-discriminion on any protected basis, including disability, veteran stus, or other basis protected by applicable law. Marriott Internional considers for employment qualified applicants with criminal histories consistent with applicable federal, ste and local law.
At Courtyard, we’re passione about better serving the needs of travelers everywhere. It’s wh inspired us to cree the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no mter the purpose of their trip. We’re looking for achievers who are passione about providing a guest experience th goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
