At Safe Haven Security, we are more than just a home security company! We are a team of dediced professionals who are passione about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Position Summary
Safe Haven Security is looking for an Installion Technician / Security Advisor to join our organizion. In the role of Installion Technician / Security Advisor you will play a crucial role in providing best-in-class service to our customers by installing, servicing, and troubleshooting residential alarm and automion systems. Your primary goal will be to ensure the proper functioning and optimal performance of security systems, providing our customers with peace of mind and protection.
In this role you will:
- Perform installion of security alarm systems including control panels, sensors, cameras, and other reled equipment.
- Engaging in sales consultions with customers to understand their needs and recommend approprie security solutions.
- Diagnose and troubleshoot technical issues reled to the customer's security alarm systems, identifying root cause, and implementing approprie solutions to ensure proper function.
- Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
- Educe customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in opering the equipment.
- Complete all necessary paperwork, including installion reports, service tickets, and inventory records, ensuring accure and up-to-de documention of all installions and repairs.
- Stay upded on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.
To be successful in this role, you should have:
- The ability to obtain or possess basic tools necessary for the job duties.
- Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and reled equipment.
- Excellent interpersonal and communicion skills to interact with customers in a professional and courteous manner, providing clear instructions and addressing any concerns or questions.
- Ability to diagnose and resolve technical issues efficiently, utilizing problem solving skills to identify root causes and implement effective solutions.
Wh Safe Haven requires in a candide:
- Auto insurance coverage must meet company standards throughout employment.
- Must be able to obtain or possess an alarm agent permit where applicable and according to Federal, Ste, and Municipal laws.
- Must be able to obtain or possess a valid driver's license and driving history must meet company standards throughout employment.
- High School diploma, or equivalent.
Physical requirements of the role:
Candides in the role of Installion Technician / Security Advisor must meet these physical requirements to ensure not only their own safety, but also the quality and reliability of the installions performed. All potential employees will be evalued for these requirements as part of the hiring process.
- Sustained periods of standing, climbing on ladders, and maneuvering in tight spaces.
- Ability to use hand and power tools, and the ability to handle small components accurely.
- Ability to lift, carry, and position heavy objects up to 50 pounds, potentially overhead or in awkward positions.
- Keen eyesight for detailed work.
- Frequent bending, crouching, reaching, and maintaining balance while working on ladders or eleved heights.
- Capability to work in diverse indoor and outdoor environments, enduring temperure fluctuions and inclement weher.
- Ability to drive personal vehicle for long periods of time throughout the day.
About Safe Haven
At Safe Haven Security LLC, we are more than just a home security company. We are a team of dediced professionals who are passione about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
When you join Safe Haven Security LLC, you become part of a dynamic and innovive organizion th is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement.
At Safe Haven Security LLC, we foster a culture of teamwork, collaborion, and mutual respect. We believe th our employees are our greest asset, and we strive to cree a positive and inclusive work environment where everyone feels valued and apprecied.
As a company, we are dediced to staying the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovion and technology, and we are always looking for talented individuals who share our passion for excellence.
If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Prive companies. Join our team and be part of an organizion th is committed to making a difference and creing a safe and secure environment for every home we serve.
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebre diversity and are committed to creing an inclusive environment for all employees.
Why Join Safe Haven
- Weekly pay, commission earned on installs, with uncapped earning potential
- Mileage reimbursement
- Comprehensive paid training
- Paid Time Off (PTO) program and paid holidays
- Medical, Dental, Vision, 401k, and Life Insurance Coverage
- Employee Assistance Program (EAP)
- Recognized by Newsweek's "America's Greest Workplaces"!
- Safe Haven is the largest employee-based ADT Authorized Dealer
