Summary
The Product Owner is responsible for owning and managing the product backlog for assigned Commercial nCino product areas. This role partners closely with the Lead Product Owner, business stakeholders, and technology teams to translate business needs into clear, actionable backlog items that align with product strategy, business capabilities, and platform standards.
Operating within an agile product model, the Product Owner focuses on execution‑level prioritization, stakeholder engagement, and delivery readiness to ensure high‑quality outcomes.
Duties & Responsibilities
Product Backlog Ownership
Own and manage the product backlog for assigned nCino product areas
Translate business needs into well‑defined backlog items, user stories, and acceptance criteria
Prioritize backlog items based on business value, risk, dependencies, and capacity
Ensure backlog items are refined, ready, and sequenced appropriately for delivery
Product Execution & Delivery Support
Partner with delivery teams to support sprint and release execution
Clarify scope, intent, and acceptance criteria throughout delivery
Participate in refinement, planning, reviews, and retrospectives as needed
Identify and surface risks, dependencies, and delivery challenges early
Stakeholder Engagement
Serve as the primary product contact for business stakeholders at the execution level
Gather input, feedback, and validation to inform backlog priorities
Communicate progress, changes, and tradeoffs clearly and consistently
Escalate delivery or priority conflicts through the Lead Product Owner as needed
Solution Alignment & Readiness
Partner with Architecture, Data, and Engineering teams during solution shaping
Ensure backlog items and solutions align to defined business capabilities and platform standards
Support testing and validation activities by clarifying expected outcomes
Contribute to release readiness, documentation, and change communication
Agile & Operating Model Adherence
Operate within the established product and agile operating model
Follow standard intake, prioritization, and refinement practices
Continuously improve backlog quality and execution effectiveness
Support consistent application of product practices across teams
PROFESSIONAL RESPONSIBILITIES
Manage workload across competing priorities and deliverables
Communicate effectively with business and technology partners
Participate in knowledge sharing and continuous improvement activities
Represent the product organization in a professional and collaborative manner
Product Backlog Ownership & Refinement
Sprint & Delivery Execution Support
Stakeholder Engagement (Execution Level)
Solution Alignment & Readiness
Agile & Operating Model Alignment
Administrative & Professional Responsibilities
It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education Requirements
Minimum Experience
4+ years of experience in FinTech or other software delivery environment
4+ years of experience in a Product Owner, Business Analyst, or similar role
Experience working in agile delivery environments required
Experience in financial services or regulated industries preferred
Experience with nCino LOS
Strong background in Commercial Lending (loan origination, underwriting, credit, lending operations)
Experience in financial services or regulated environments
Proven experience supporting transformational initiatives with lending or credit practices
Demonstrated ability to work cross-functionally with Business, Technology, Operations, and Risk partners
Strong analytical, problem-solving, and requirement gathering skills
Experience writing user stories, defining acceptance criteria, and managing technology delivery in an agile environment
Excellent communication skills and ability to translate complex workflows into clear, actionable requirements
Licenses & Certifications(Preferred, Not Required)
Certified Scrum Product Owner (CSPO) or equivalent
Salesforce Platform - Administrator
nCino – Commercial lending
Knowledge, Skills, & Abilities
Understanding of agile product ownership and delivery practices
Knowledge of backlog management and prioritization techniques
Familiarity with solution design concepts and business capability alignment
Awareness of SDLC, risk, and compliance requirements in regulated environments
Knowledge of commercial banking processes and platforms preferred
Strong backlog grooming and requirements definition skills
Ability to facilitate conversations around scope, priorities, and tradeoffs
Effective stakeholder communication and collaboration skills
Strong organizational and analytical skills
Ability to work effectively within cross‑functional delivery teams
Ability to translate business needs into actionable backlog items
Ability to ensure solutions align to business capabilities and platform standards
Ability to operate effectively in fast‑paced, iterative environments
Ability to identify risks and escalate appropriately
Ability to balance competing stakeholder needs within delivery constraints
Physical Demands and Work Environment
Physical Demands
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to sit, walk, and/or stand for extended periods of time
Ability to bend and reach
Work Environment
Office: This position reports to a physical Company location, and the setting will be a typical office environment.
Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.
