Req ID: 372368
NTT DATA strives to hire exceptional, innovive and passione individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organizion, apply now.
We are currently seeking a Sr MS Dynamics 365 SCM Production & Manufacturing Consultant to join our team in San Diego, California (US-CA), United Stes (US).
Job Duties and Responsibilities:
We are seeking a Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our Applicion Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implemention environments, ensuring system stability, continuous improvement, and business value realizion.
The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operional needs.
Role Expections
As a Senior Dynamics 365 Consultant in an AMS role, you will be expected to:
- Provide functional leadership and subject mter expertise across Dynamics 365 SCM modules in a managed services environment
- Act as a trusted advisor to business stakeholders, transling operional requirements into scalable and supportable solutions
- Lead solution design and architecture decisions for enhancements, integrions, and optimizions
- Deliver L2/L3/L4 applicion support, including issue analysis, root cause identificion, and long-term remediion
- Drive continuous improvement initiives, system performance optimizion, and adoption of Dynamics 365 best practices
- Support change management, regression testing, and release management activities for minor enhancements
- Collabore with technical teams, vendors, and offshore/onshore AMS resources
- Ensure solutions align with Microsoft standards, security, and compliance requirements
- Document functional designs, solution architecture, and operional procedures
- Mentor junior consultants and contribute to AMS process murity
Qualificions
Required
- Bachelor’s degree
- 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing
- Proven experience in an Applicion Managed Services (AMS) or post-go-live support model - 5+ years experience
- Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
- Hands-on experience in solution architecture and functional design - 5+ years experience
- Experience supporting integrions with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
- Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience
- Excellent communicion and stakeholder management skills
- Authorized to work in U.S.
Nice to Have
- Experience in the life sciences and diagnostics industry
- Exposure to multi-legal entity, multi-country implementions
- Microsoft Dynamics 365 certificions (e.g., MB-330, MB-700)
- Experience with Power Plform, Azure integrions, or LCS
Core Competencies
Functional & Solution Architecture
- End-to-end solution design aligned with business and operional requirements
- Ability to balance customizion vs. standard functionality
- Strong understanding of scalability, performance, and supportability in an AMS context
Applicion Managed Services Expertise
- Incident, problem, and change management
- Root cause analysis and long-term corrective actions
- SLA-driven delivery and service excellence mindset
Industry & Domain Knowledge
- Deep understanding of supply chain operions
- Familiarity with transportion, fleet operions, routing, and logistics workflows is a plus
Collaborion & Leadership
- Strong cross-functional collaborion with business, technical, and support teams
- Ability to mentor junior consultants and contribute to knowledge sharing
- Proactive, self-driven, and results-oriented
Communicion & Documention
- Clear and concise functional documention and solution artifacts
Ability to communice complex concepts to both technical and non-technical audiences
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About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelering client success and positively impacting society through responsible innovion. We are one of the world's leading AI and digital infrastructure providers, with unmched capabilities in enterprise-scale AI, cloud, security, connectivity, da centers and applicion services. our consulting and Industry solutions help organizions and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovion centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office tendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking informion and will only use @nttda.com and @talent.nttdaservices.com email addresses. If you are requested to provide payment or disclose banking informion, please submit a contact us form, https://us.nttda.com/en/contact-us.
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