SUMMARY:
The Human Resources Manager serves as a strategic partner and consultant to leadership and Human Resources support functions regarding human resources and organizational issues. The areas of expertise include, but are not limited to: Human Resources programs, policy, and procedure interpretation and implementation, employee relations, talent development, compensation, benefits and recruitment.
JOB DUTIES
- Provides strategic business partnership, thought partnership, and coaching to all levels of the organization.
- Serves as the first point of contact for people-related questions and concerns ensuring outstanding customer focus by delivering value-added, best in class Human Resources support.
- Integrates and partners with HR COEs in Talent Acquisition, Learning & Development, and Compensation to implement solutions and help scale the business.
- Provides rigorous data analysis and reporting solutions based on business needs.
- Interprets and advises on human resources policies and procedures to ensure that employment laws, standards, or regulations to are followed and applied accordingly.
- Manages and facilitates performance management reviews and employee engagement surveys throughout the year.
- Works with managers to identify training needs, partners with centralized HR teams to leverage resources, and identifies opportunities to localize content and delivery.
- Coaches supervisors and managers on how to effectively address internal employee relations issues.
- Organizes and maintains compliance policies in preparation for investigations.
- Leads complex employee relation investigations including harassment and ethics complaints, and works with leaders to resolve issues.
- May lead a team of Human Resources employees.
- Performs other duties as assigned.
- Leads the strategy around employee experience and employee relations, including creating and implementing Human Resources standards, practices and policies.
- 30% Travel required
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree and five (5) to ten (10) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Effective communication and critical thinking skills.
- Demonstrates empathy and experience driving inclusion work.
- Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams.
- Experience using data to identify insights that drive action.
- Demonstrated experience in influencing and strategically solve problems.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: 0-5 Direct Reports
BUDGET RESPONSIBILITY: No
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