Position Summary:
Hands on Development Manager leading our Business Systems & Development team. This key leader sets technical direction, delivers code, and owns both the application roadmap and the enterprise systems strategy that powers our Cash-in-Transit operations. Our environment spans a modern Azure-native stack (React + TypeScript on the front end, Node.js and .NET 8 on the back end).
This role is built around AI-native engineering. Empyreal has standardized on Anthropic's Claude — Claude Code for agentic development, the Claude API and Agent SDK for product work, and Cowork for business-systems automation. The expectation is to be fluent in these tools, raise the bar for how the team uses them, and partner across IT and Security to expand AI adoption company wide.
Responsibilities and Duties include, but not limited to:
Leadership
- Lead, mentor, and grow the team; manage capacity across project work, BAU, and strategic initiatives; recruit as the team scales.
- Coach the team on effective AI-assisted workflows — prompt design, agentic delegation, reviewing AI output, and knowing when not to use it.
AI-Native Development
- Use Claude Code as a primary development tool and establish the team standards, hooks, slash commands, and plugins that make it effective in our codebase.
- Build with the Claude API and Agent SDK — model selection, tool use, MCP servers, evaluation, and cost/latency trade-offs.
- Drive Cowork adoption with BSAs and other non-developer roles; create reusable skills and plugins for the org.
- Establish guardrails for safe, compliant AI use in a regulated environment: data handling, secrets, prompt-injection defense, output review, audit trails.
Engineering & Delivery
- Own the SDLC end-to-end; set engineering standards and code-review practices (including for AI-generated code); contribute hands-on as a player-coach.
- Lead architectural decisions across both React, Node and the Azure-native stack; ensure scalable, secure, maintainable solutions.
- Run an Agile/Scrum cadence appropriate for a small team; manage timelines, remove blockers, communicate clearly to executives and stakeholders.
Business Systems & Org-Wide AI
- Own the strategy and ongoing optimization of enterprise business systems across operations, finance, logistics, and analytics; ensure integration, reliability, and data integrity.
- Partner with the CTO, IT Systems, and IT Security to expand Claude usage across Empyreal — surfacing high-leverage automation opportunities outside Engineering and supporting safe rollout.
Required Qualifications:
- 5+ years in software development or business systems; 2+ years leading a team.
- Bachelor’s Degree in Computer Science, Engineering, Business or related field
- Daily working proficiency with Claude Code (or equivalent agentic coding tools) — fluent in workflows, hooks, sub-agents, and MCP.
- Hands-on building experience with the Claude API or Agent SDK (or comparable LLM platforms) in a production context — including tool use, evaluation, and cost management.
- Track record of introducing AI-assisted development practices to a team and measurably improving delivery speed or quality.
- Proficiency across our stack — Node.js, .NET, REST and React/TypeScript — with hands-on experience in the Azure ecosystem and enterprise auth patterns (SSO, RBAC).
- Strong grasp of system architecture and integration patterns; experience overseeing BSAs and translating requirements into technical deliverables.
- Understanding of financial services / cash management compliance, security, and regulatory considerations.
- Strong communication skills — bridges technical and non-technical audiences.
Preferred Qualifications
- Experience deploying Claude or similar AI tools to non-developer audiences (operations, finance, support) — building skills, plugins, or workflows that stuck.
- Familiarity with MCP, prompt-injection defenses, and AI evaluation frameworks.
- Cash-in-Transit, banking, armored logistics, or financial services background; familiarity with PCI-DSS, SOC 2, or similar compliance frameworks.
- Enterprise business systems experience (ERP, CRM, WMS, finance, analytics) and BI/data-integration tooling.
- Hands-on Kubernetes operations and DevOps practices (CI/CD, containerization, observability).
- Small-to-mid-size company experience where wearing multiple hats is the norm.
- Lead using the Servant Leadership methodology.
Physical Requirements:
- Sitting for prolonged periods
- Moving about to accomplish tasks
- Reaching overhead, and at or below shoulder level
- Repeating motions, which includes the wrist, hands, and/ or fingers
- Near and far visual acuity
- Use of stairs
- Communicating with others to exchange information
Empyreal Logistics Culture:
- Acts in a manner that portrays Empyreal's vision, values, and WOW culture.
- Establishes respect for everyone, fosters an environment that builds and sustains productive relationships.
- Addresses conflict respectfully and constructively.
- Works in partnership within and across workgroups.
- Represents Empyreal as a transportation and customer service professional.
- Places value not only on what work gets done, but also how it gets done.
