Coronado Island Marriott Resort & Spa, 2000 2nd St, Coronado, California, United Stes, 92118
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operion, and local areas of interest and activities. Identify and explain room feures to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designed bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportion (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportion request as needed. Communice parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary informion. Welcome and acknowledge all guests, anticipe and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciion. Speak with others using clear and professional language, and answer telephones using approprie etiquette. Develop and maintain positive working relionships with others. Comply with quality assurance expections and standards. Read and visually verify informion in a variety of forms (e.g., small print). Move a speed required to respond to work situions (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Educion: High school diploma or G.E.D. equivalent.
Reled Work Experience: No reled work experience.
Supervisory Experience: No supervisory experience.
License or Certificion: None
At Marriott Internional, we are dediced to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associes are valued and celebred. Our greest strength lies in the rich blend of culture, talent, and experiences of our associes. We are committed to non-discriminion on any protected basis, including disability, veteran stus, or other basis protected by applicable law. Marriott Internional considers for employment qualified applicants with criminal histories consistent with applicable federal, ste and local law.
Marriott Hotels strive to eleve the art of hospitality, innoving every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service th upholds and builds upon this living legacy. With the name th’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott Internional's luxury portfolio and consists of more than 100 beautiful properties in geway cities and distinctive resort locions around the world. JW believes our associes come first. Because if you’re happy, our guests will be happy. JW Marriott associes are confident, innovive, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW crees opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treing guests exceptionally starts with the way we take care of our associes. Th’s The JW Trement™. In joining JW Marriott, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
