Job SummarySupport, monitor, test, deploy, and troubleshoot hardware and software pertaining to local area and wide area networks.
Major Tasks, Responsibilities, and Key Accountabilities
- Monitors data network system performance. Performs data network troubleshooting to isolate and diagnose performance issues.
- Installs and configures hardware. Performs upgrades to hardware and software components.
- Orders equipment, prepares installation specifications, and monitors progress of installation for core and branch network infrastructure.
- Analyzes test data and recommends hardware or software for solutions.
- Tests and evaluates equipment to determine efficiency, reliability, and compatibility with existing systems.
- Establishes network users, user environments, and security for networks being installed.
- Troubleshoots branch cabling and equipment issues.
- Provides users with technical network support.
Nature and Scope
- Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
- Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
- May provide general guidance/direction to or train junior level support or professional personnel.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
For New Jersey job seekers:
Pay Range
$78,900.00-$128,000.00 Annual
