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Front Desk Coordinator

Two Lights Dental • Full-time • Cape Elizabeth, Maine, United States • $20 - $25 / hour • 1d ago

About Us
We are a modern, high-end dental practice dedicated to providing exceptional patient care and a patient centered experience from the moment they walk through the door. Our office combines advanced dentistry with personalized service in a warm, welcoming environment. We are seeking a polished, professional, and compassionate Front Desk Coordinator who thrives in a patient-focused atmosphere and values teamwork, excellence, and attention to detail.

Position Overview
As the Front Desk Coordinator, you will be the first impression of our practice and play a vital role in creating an outstanding patient experience. The ideal candidate is highly organized, personable, detail-oriented, and confident managing a busy schedule while maintaining professionalism and warmth.

Responsibilities

Welcome patients and create a high-quality, concierge-style experience
Answer phones professionally and assist patients with scheduling
Coordinate and manage the daily hygiene and doctor schedules
Verify insurance benefits and explain financial information clearly
Process patient check-in/check-out efficiently and accurately
Maintain detailed and accurate patient records
Communicate effectively with patients and team members
Help ensure smooth daily office flow and exceptional customer service
Support the team in maintaining a positive and professional office culture

Qualifications

Previous high level customer service experience
Experience with dental software systems a plus
Strong communication and customer service skills
Professional appearance and demeanor
Excellent multitasking and organizational abilities
Ability to work efficiently in a fast-paced environment
Positive attitude with a team-oriented mindset
Strong attention to detail and follow-through

Compensation & Benefits

Competitive pay based on experience
Paid time off and holidays
Employee dental benefits
Opportunities for professional growth
Supportive, team-centered work environment
Consistent schedule and work-life balance

Schedule

Full-time
Day shift
4 days a week
No weekends

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