As a Cloud Solutions Architect, you will work with Mission Cloud’s customers to develop strategic solutionsleveragingthe AWS portfolio, focused onWorkSpaces. You will work with our Project Management and Cloud Engineering teams to provide Mission’s Professional Services to the accounts and projects to whichyou’realigned. As a Cloud Solution Architect,you’ll be the primary point of contact for your accounts.
Our Cloud Solution Architects are responsible for holding regular consulting sessions to build a roadmap for further optimization, automation, and resiliency while the hand-on engineers execute the road map items driving world class outcomes.
This position is 100% remote. Occasional travel may be required.
Responsibilities
- Consult with multiple clients simultaneously to understand business and technical needs
- Be a trusted advisor to assigned clients; help align customer expectations with best practices
- Develop strategic roadmaps and project plans based on customer goals
- Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines
- Document and present recommendations to customers, including senior leadership
- Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date
- Provide guidance to Cloud Engineers as they implement customer roadmaps
- Quality check engineering work; ensure top quality work and customer satisfaction
- Support Presales Cloud Solutions Architects in proposal design and positioning
- Experience working in a customer-facing consulting role
- Experience developing project roadmaps, LOE estimates, and design documents
- Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work
- Ability to translate technical requirements to a non-technical audience
- Ability to present solutions to customers, overcomeobjectives, and create consensus
- Extensive experience designing and deployingAWSWorkSpacesand AppStream/WorkSpacesApplications environmentsaligned to user personas, including persistent and non-persistentmodels.Must have led persona-based pilots/PoCs, including success criteria definition,compatibilityvalidation, rollback planning, and user readiness considerations.
- Strong knowledge ofnetworking for end-user computing.Must have experience with bandwidth planning, latency/RTT targets, and client connectivity considerations.Must be ableto troubleshoot and remediate user experience issues caused by network conditions.
- Hands-on experience designing AWS VPC connectivity for EUC, including DNS considerations, directory reachability, routing, and enterprise connectivity patterns (e.g., VPN/Direct Connect) forWorkSpacesenvironments.
- Expertisewith Active Directory integration and SSOstandardsfor VDI environments, including SAML-based federation patterns and associated prerequisites/claims mapping.
- Experience designing and operating certificate-based orpasswordlessauthentication.
- Experience withapplication management and virtualization, including Intune, SCCM, golden image creation, and app streaming.
- Expertisewithin OS and end-user computing environments(Windows/Linux WorkSpaces, profile management, and peripheral support).Demonstratable experience with OS hardening, application packaging, performance optimization (login time/resource usage), and lifecycle management (versioning/patching/testing).
- Proficiencymanaging WorkSpacesvia automation and scripting, leveraging CLS/SDK/PowerShell toolingto standardize provisioning, configuration changes, and operational tasks at scale.
- Experience implementing EUC observability and operational readiness, includingmonitoringsignals, troubleshooting workflows, and support playbooks for connection/performance incidents.
- Experience modernizing/migrating from VDI platforms (e.g., Citrix, Horizon, AVD) to AWSWorkSpaces, including application dependency analysis,sequencingand wave planning, and cutover planning.
- Ability to integrateWorkSpaceswith enterprise SaaS solutions (e.g., Microsoft 365, Google Drive)while maintainingsecurity and user experience.
- Demonstrated capability toidentifysecurity gaps and produce actionable remediation recommendations to strengthen a client’s VDI/EUC security posture(network boundary controls, identity posture, access controls).
- Occasional off-hours support, depending on client's need
CDW is committed to being an AI-fluent organization
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
