Purpose: Looking for a Helpdesk\Deskside Technician Reports to: HelpDesk Manager
Vacancy Status:
Local Candidates Only
Position Type
Full-Time
FLSA Status
Exempt
Essential Job Functions:
Assist Users with technical issues across a multi-platform environment
Support of Windows, Android, and iOS devices
Active Directory
Network Troubleshooting
Understanding of Windows file sharing
Including but not limited to:
Printer installs
Support of Microsoft line of office products (Outlook, OneDrive, Teams, etc.)
Replacing Laptop and desktop hardware
Imaging computers
Requirements:
Must have experience in supporting users with most of the above job functions
Be willing to work from the office full time
Willingness to learn and work with others
Good customer services skills
Any experience with the below would be a bonus:
Active Directory
SQL
Print Servers
Windows Server 2019-2022
Microsoft Intune
Beyond Trust Remote Support
CAD Troubleshooting
Education/Experience:
5 years’ experience in technical support for End Users
Working Environment
Office environment
For this role you must have authorization to work in the United States. There is no employer sponsorship of U.S. residency or work authorization with this role. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information or any other legally protected status.
The above statements are intended to describe the general nature and level of work being performed by the incumbent. This is not intended to be an exhaustive list of all responsibilities, duties, and skills requires of personnel.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this position, as listed above.
