Job Title: Part-Time IT Support Specialist
Schedule: Wednesday – Friday (Flexible Hours)
Location: Bradenton Office
About Service Minds:
Service Minds is a fast-growing home service company focused on delivering best-in-class customer experiences across our family of brands, including Benjamin Franklin Plumbing, Mister Sparky Electric, and One Hour Heating & Air Conditioning. We are committed to developing our people, investing in our teams, and creating a culture built on growth, accountability, and excellence. At Service Minds, we believe our employees are the foundation of our success, and we strive to provide an environment where individuals can learn, grow, and thrive.
About the Role:
We are looking for a reliable and detail-oriented Part-Time IT Support Specialist to join our team. This is an entry-level position ideal for someone with foundational IT knowledge who is eager to gain hands-on experience in a fast-paced, team-oriented environment. This role will primarily support day-to-day technical needs, including onboarding new employees and maintaining company devices.
Key Responsibilities:
- Set up and configure laptops, desktops, and mobile devices for new hires
- Create and manage user accounts, usernames, and system access
- Provide basic technical support for employees (hardware, software, and login issues)
- Troubleshoot and resolve common IT issues in a timely manner
- Assist with equipment inventory and asset tracking
- Ensure all devices are properly updated and secured
- Support IT team with additional tasks and projects as needed
Qualifications:
- Basic understanding of computer systems, networks, and troubleshooting
- Some prior IT experience required (internship, coursework, or entry-level role)
- Familiarity with Windows operating systems and Microsoft Office/365
- Strong problem-solving skills and attention to detail
- Ability to communicate clearly with non-technical team members
- Highly organized and dependable
Schedule & Flexibility:
- Part-time role, primarily Wednesday through Friday
- Must be flexible with hours based on business needs and onboarding schedules
Why Join Us:
- Hands-on experience in a growing organization
- Opportunity to build foundational IT skills
- Collaborative and supportive team environment
- Be part of a company that is growing rapidly and investing in its people
