Nature and Variety of Work
Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.
This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grant's continued funding availability.
This position does offer benefits.
The Prince George’s County
Department of Social Services is currently seeking qualified applicants to fill a temporary
IT Specialist, (Community Developer 1G) grade
G18 position, in the
Information Technology Division.
About The Position
The contractor shall perform the services set forth below under the general direction and supervision of the Prince George’s County Department of Social Services. The IT Coordinator is a professional responsible for establishing IT protocols, advising on suitable IT choices, providing technical support and acting as a link between end users and higher-level support.
About The Agency
The Prince George’s County Department of Social Services is in the business of providing opportunities for residents of the County to become independent, responsible and stable members of the community. We do this by providing intervention services that strengthen families, protect children and vulnerable adults, encourage self-sufficiency and promote personal responsibility. We assist our customers through such programs as Temporary Cash Assistance, Food Supplement Program, Medical Assistance, Emergency Assistance, and Foster Care and Adoption Service.
Examples of Work
- Provide technical support to users by researching and answering questions and troubleshooting technical issues including but not limited to VPN, Email, printing, Active Directories, phones, network performance as well as internal business applications.
- Support and maintain different end-user devices including but not limited to workstations, multifunctioning printers, and phones according to the agency's standards and policies.
- Track and document help desk tickets, escalate if necessary, and coordinate all related activities.
- Follow the agency's regulations and procedures to perform any assigned task.
- Manage and maintain IT asset inventory according to the agency's policies.
- The Contractor will comply with all county and departmental policies and procedures and will conduct him/herself in a professional manner at all times.
- Monitor network and system performance, perform regular backups, and manage software/hardware upgrades.
- Serve as the primary point of contact for employee technical issues, troubleshooting hardware and software, and managing IT inventory.
- Ensure data security through regular backups and maintenance of user access permissions.
- Develop and implement automated workflows, forms, and tools to enhance productivity.
- Coordinate with external technology vendors and manage licenses.
- Other duties as assigned.
Qualifications
- Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
- Responsible work experience which includes coordination of group activities, preferably including work with disadvantaged individuals.
- Must possess and maintain a valid Class C driver's license.
An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities
may be considered.
EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Additional Information
Job Location: 805 Brightseat Rd, Landover, MD 20785, USA
Conditions of Employment: Upon selection, the candidate must:
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace
General Plan Information
The Prince George’s County benefits plan year is from January 1 to December 31.
A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.
Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.
The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).
New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.
The effective date of the health benefits coverage is the
beginning of the month following a waiting period of forty-five (45) days from the date of hire.
After enrolling in the County’s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).
Employee Benefits
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
- Defined Benefit Pension Plan
- Employer Contribution Rate-11.71%
- Supplemental Pension Plan
- Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits
01
I acknowledge and understand that my responses to the supplemental questions must align with the information provided under the Work Experience and Education sections of my application. My responses to the questions below and the information provided under Work Experience and Education will determine if I meet all minimum qualifications for the position. I understand that attaching a resume does not fulfill the requirement to complete the application and answer all questions. While I am encouraged to attach a resume, I understand that only information provided in my application will be used to evaluate my experience and education for this opportunity.
02
Which best describes your highest level of education completed?
- Some high school, but did not graduate
- High School Diploma or G.E.D
- Some college, but no degree completed
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate/PHD/JD
- Other
03
If you selected "Other" for the previous question on education, please identify/input your highest level of education. All education must be shown in the "Education" section of this application. A response of "See Resume" will not be accepted or reviewed.
04
In what major or field of study did you receive your college degree?
- Business or Public Administration
- Social Service
- Sociology
- Psychology
- Other Related Field
05
If you selected “Other Related Field” for the degree question above, please specify the field of study. If not applicable, enter “N/A.”
06
Do you have a valid driver's license?
07
How many years of responsible work experience do you have, including coordination of group activities and preferably work with disadvantaged individuals?
- I do not possess any experience
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5+ years of experience
08
Please explain your experience to the question above and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. Otherwise, please put N/A indicating you do not have this experience.
09
Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
