Program Director

Fedcap • Full-time • Jamaica, NY, US • $100k - $110k / year • 1m ago

Job Description

Position Summary

The Program Director oversees the strategic and operational management of the Pathway Home 6 program. This role is responsible for ensuring high-quality service delivery, supervising staff, and driving program outcomes. The Director will lead outreach efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

Your Responsibilities Include:

Program Oversight & Strategic Operations
• Lead the development and implementation of program policies, procedures, and training materials.
• Ensure program activities align with organizational goals and standards.
• Manage relationships with external partners and stakeholders to support program success.
• Monitor and evaluate program performance and implement improvements as needed.
• Ensure program performance metrics are met or exceeded

Staff Supervision & Development
• Supervise program staff and provide regular performance feedback.
• Facilitate onboarding and training for new hires.
• Promote a culture of accountability, collaboration, and professional growth.
• Provide training and guidance on situational awareness for staff working in a jail setting

Performance Management & Reporting
• Oversee program budget and ensure alignment with financial targets.
• Ensure timely and accurate reporting of program metrics.
• Support audit preparation and compliance reviews.
• Monitor budget compliance and maintain acceptable variance
• Analyze program data and develop action plans to address performance gaps.

You're a Great Fit for This Role If:
• You have Bachelor's degree or higher in Social Work, Psychology, Public Administration, or related field.
• Bring a minimum of 3 years supervisory experience or 5 years in program management.
• You have experience in budget management and program operations preferred.
• Have experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty.
• You bring strong leadership and team-building skills.
• You have knowledge of trauma-informed care and culturally responsive practices.
• You can pass DOC clearance for access to Rikers Island

Compensation:

$100k-$110K annually

Equal Opportunity Employer

About Us

Mission: Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.

Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.

Fedcap, Inc. launched as part of The Fedcap Group in 2018.

Website: https://fedcapinc.org/